Merge remote-tracking branch 'origin/dev' into fix/clinical-review-safety

Clinical review of the questionnaires (ADR-013):
- Red-flag block first in stage 1 (config/instruments/red_flags.yaml); any «Да» stops the
  questionnaire with an acute alert and the help screen of its category.
- One crisis rule: the crisis screen opens at a HIGH C-SSRS risk only; moderate stops and goes
  to a psychiatrist (24 h as a guide), low is a flag with the safety plan. PHQ-9 item 9 with a
  negative screener is a discrepancy flag; without a completed screener it asks the C-SSRS at once.
  config/questionnaire.yaml: cssrs_positive_policy graded (C01).
- Every crisis leaves a callback task for the doctor on duty (post_crisis_call, one per patient)
  and the app asks how the person is the next day, the safety plan one tap away.
- Routing: risk and flags first, scales second; PCL-5 >= 50 no longer means a priority
  appointment (pcl5_severe is moderate on the dashboard too).
- Crisis numbers live only in config/texts/crisis.yaml; texts and the agent prompt refer to them
  via {phone:<key>}. Fixes the children's helpline offered to adults by the chat agent.

Refs #92

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

.env.example

@@ -37,3 +37,13 @@ GITEA_URL=https://gitea.24studbank.ru
 GITEA_REPO=MedITron/PTSRaiAgent
 GITEA_USER=
 GITEA_TOKEN=
+# MAX notifications: keep disabled until the backend/channel PRs and a real bot are installed.
+MAX_ENABLED=false
+MAX_BOT_TOKEN=
+MAX_BOT_USERNAME=
+MAX_WEBHOOK_SECRET=
+MAX_WEBHOOK_URL=
+MAX_SITE_URL=
+# Optional path to a trusted PEM CA bundle; never disable TLS verification.
+MAX_CA_BUNDLE=
+MAX_LINK_TTL_SECONDS=600

.streamlit/config.toml

@@ -1,15 +1,15 @@
 # Dashboard-only Streamlit settings (doctor dashboard + demo console).
 [theme]
 base = "light"
-primaryColor = "#2A78D6"
-backgroundColor = "#F6F7F9"
+primaryColor = "#285E4E"
+backgroundColor = "#F6F7F3"
 secondaryBackgroundColor = "#FFFFFF"
-textColor = "#1B1F24"
-borderColor = "#E3E6EA"
+textColor = "#213B38"
+borderColor = "#E1E7E3"
 baseRadius = "medium"
 # Falls back to the system sans-serif when offline (ADR-004).
-font = "Inter:https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap, sans-serif"
-headingFontWeights = 700
+font = "sans-serif"
+headingFontWeights = 600
 
 [client]
 toolbarMode = "minimal"

app/api/fixtures.py

@@ -16,6 +16,7 @@ from app.api.schemas import (
     PatientListItem,
     SeriesPoint,
 )
+from app.core.safety import fill_phones
 from app.integrations.base import Prescription
 
 TZ = ZoneInfo("Europe/Moscow")
@@ -262,7 +263,7 @@ def andrey_card() -> PatientCard:
             "Что помогает: прогулка с собакой, душ",
             "Люди и места: брат Олег, спортзал",
             "Кому звонить: жена, сослуживец Миша",
-            "Специалисты: д-р Смирнова, 8-800-2000-122, 112",
+            fill_phones("Специалисты: д-р Смирнова, {phone:helpline}, 112"),
             "Безопасная среда: ружьё хранится у брата",
         ],
         summary="За 13 дней: приверженность 12/13, эпизод намерения бросить на 5-й день (снят после звонка врача). "

app/api/max_notifications.py

@@ -0,0 +1,115 @@
+"""Server API for a future MAX connect UI; webhook processing is supplied by the channel adapter."""
+
+import hmac
+import json
+import re
+from datetime import datetime
+from typing import Annotated, Literal
+
+from fastapi import APIRouter, Depends, HTTPException, Request
+from fastapi.security import HTTPAuthorizationCredentials, HTTPBearer
+from pydantic import BaseModel, ConfigDict
+from sqlalchemy import select
+from sqlalchemy.exc import SQLAlchemyError
+
+from app.config import get_settings
+from app.core import clock
+from app.db import repo
+from app.db.max_notifications import MaxBinding, MaxDelivery
+from app.db.session import get_clinical_session, get_identity_session
+from app.integrations import max_store
+
+router = APIRouter(tags=["max-notifications"])
+bearer = HTTPBearer(auto_error=False)
+
+
+async def patient_token(auth: Annotated[HTTPAuthorizationCredentials | None, Depends(bearer)]) -> str:
+    if auth is None or auth.scheme.lower() != "bearer" or not re.fullmatch(r"[A-Za-z0-9_-]{1,64}", auth.credentials):
+        raise HTTPException(401, "patient authentication required", headers={"WWW-Authenticate": "Bearer"})
+    async with get_clinical_session() as session:
+        if await repo.get_profile(session, auth.credentials) is None:
+            raise HTTPException(401, "patient authentication required")
+    return auth.credentials
+
+
+PatientToken = Annotated[str, Depends(patient_token)]
+
+
+class MaxStatus(BaseModel):
+    available: bool
+    connected: bool
+    last_delivery: str | None = None
+
+
+class LinkConsent(BaseModel):
+    model_config = ConfigDict(extra="forbid")
+    consent: Literal[True]
+
+
+class MaxLink(BaseModel):
+    url: str
+    expires_at: datetime
+
+
+@router.get("/me/notifications/max", response_model=MaxStatus)
+async def status(token: PatientToken) -> MaxStatus:
+    async with get_identity_session() as session:
+        binding = await session.get(MaxBinding, token)
+        last = await session.scalar(
+            select(MaxDelivery.state)
+            .where(MaxDelivery.token == token)
+            .order_by(MaxDelivery.created_at.desc(), MaxDelivery.id.desc())
+            .limit(1)
+        )
+    return MaxStatus(
+        available=get_settings().max_enabled, connected=bool(binding and binding.enabled), last_delivery=last
+    )
+
+
+@router.post("/me/notifications/max/link", response_model=MaxLink)
+async def link(body: LinkConsent, token: PatientToken) -> MaxLink:
+    settings = get_settings()
+    if not settings.max_enabled:
+        raise HTTPException(503, "MAX is not configured")
+    if not await max_store.active_patient(token):
+        raise HTTPException(403, "active consent and adult confirmation required")
+    async with get_identity_session() as session:
+        raw, expires = await max_store.issue_code(session, token, clock.now(), settings.max_link_ttl_seconds)
+    return MaxLink(url=f"https://max.ru/{settings.max_bot_username}?start={raw}", expires_at=expires)
+
+
+@router.delete("/me/notifications/max", response_model=MaxStatus)
+async def unlink(token: PatientToken) -> MaxStatus:
+    async with get_identity_session() as session:
+        await max_store.disconnect(session, token)
+    return MaxStatus(available=get_settings().max_enabled, connected=False)
+
+
+@router.post("/webhooks/max")
+async def webhook(request: Request) -> dict[str, bool]:
+    settings = get_settings()
+    if not settings.max_enabled:
+        raise HTTPException(503, "MAX is not configured")
+    expected = settings.max_webhook_secret.get_secret_value().encode()
+    supplied = request.headers.get("X-Max-Bot-Api-Secret", "").encode()
+    if not expected or not hmac.compare_digest(supplied, expected):
+        raise HTTPException(403, "invalid webhook secret")
+    raw = bytearray()
+    async for chunk in request.stream():
+        raw.extend(chunk)
+        if len(raw) > 65536:
+            raise HTTPException(413, "event is too large")
+    try:
+        event = json.loads(raw)
+    except (ValueError, UnicodeError) as exc:
+        raise HTTPException(400, "invalid JSON") from exc
+    if not isinstance(event, dict):
+        raise HTTPException(422, "event must be an object")
+    from app.channels.max_bot import handle_update
+
+    try:
+        await handle_update(event)
+    except SQLAlchemyError:
+        # Let MAX retry; do not log DB exception parameters containing identity data.
+        raise HTTPException(503, "notification storage unavailable") from None
+    return {"success": True}

app/api/routes.py

@@ -15,7 +15,7 @@ from sqlalchemy import select
 
 from app.api import demo as console
 from app.api import doctor_views as views
-from app.api import fixtures
+from app.api import fixtures, max_notifications
 from app.api.patient_web import router as patient_web_router
 from app.api.questionnaire import router as questionnaire_router
 from app.api.schemas import (
@@ -46,6 +46,7 @@ from app.scheduler import jobs as scheduler
 from app.services.monitoring import refresh_status
 
 router = APIRouter(prefix="/api/v1")
+router.include_router(max_notifications.router)
 router.include_router(questionnaire_router)
 router.include_router(patient_web_router)
 

app/channels/MAX_SETUP.md

@@ -0,0 +1,150 @@
+# Подключение будущего бота MAX
+
+Серверная часть готова к подключению. Сам бот ещё не создан, секреты не заполнены,
+реальная отправка не включена. Изменений интерфейса сайта в этой поставке нет.
+Интеграция уведомляет **самого пациента**; врачебные оповещения остаются в существующем канале проекта.
+
+## Что реализовано
+
+- Одноразовая ссылка для привязки аккаунта MAX к текущему пациенту сайта, срок по умолчанию 10 минут.
+- Подтверждение подключения, `/help`, `/stop`, отключение при остановке или удалении бота в MAX.
+- Нейтральные напоминания из существующего планировщика сайта: тесты, дневник, приём лекарств и другие события outbox.
+- Уведомление о завершении теста: сервер каждые примерно 30 секунд находит новые завершённые
+  `QuestionnaireRecord` и `ScaleResult`, начиная с момента подключения MAX. Незавершённые и старые тесты не отправляются.
+- Постоянная очередь, восстановление после перезапуска, ограниченные повторы при сетевых ошибках и ответах 429/5xx.
+- В сообщении только короткий текст и кнопка на сайт. Ответы, оценки, диагнозы, назначения и ключ входа на сайт
+  в MAX не передаются. Переписка с ботом не сохраняется и не отправляется в LLM.
+
+## 1. Создать бота — будущему владельцу
+
+1. Открыть [MAX для партнёров](https://business.max.ru/) и пройти регистрацию/проверку профиля.
+   Условия допуска зависят от типа владельца; актуальный порядок — в
+   [официальной инструкции подключения](https://dev.max.ru/help/platform_connection).
+2. Создать чат-бота, оформить описание и пройти требуемую MAX модерацию.
+3. В настройках бота получить токен и скопировать имя из его публичной ссылки `https://max.ru/ИМЯ`.
+4. Передать администратору сервера имя бота, а токен — через защищённое хранилище секретов.
+   Токен не нужен в переписке, MR или репозитории.
+
+## 2. Заполнить настройки сервера
+
+Нужны доступная identity/clinical БД проекта, публичный HTTPS-адрес сайта и HTTPS-адрес API на порту 443.
+Входящие POST от MAX должны доходить до API без браузерной CAPTCHA или страницы авторизации.
+Прокси должен передавать заголовок `X-Max-Bot-Api-Secret` и не журналировать тело webhook/Authorization.
+Дополнительные таблицы identity создаются существующим `init_db()` при запуске приложения.
+
+В `.env` сервера (вне Git) заполнить:
+
+```dotenv
+MAX_ENABLED=false
+MAX_BOT_TOKEN=
+MAX_BOT_USERNAME=
+MAX_WEBHOOK_SECRET=
+MAX_WEBHOOK_URL=https://api.example.org/api/v1/webhooks/max
+MAX_SITE_URL=https://patient.example.org/
+MAX_LINK_TTL_SECONDS=600
+# При необходимости — PEM-файл доверенного CA, доступный внутри контейнера:
+MAX_CA_BUNDLE=
+DEMO_CLOCK=false
+```
+
+- `MAX_BOT_USERNAME` — только имя, без `@`, домена или параметров ссылки.
+- `MAX_WEBHOOK_SECRET` — отдельная случайная строка, не токен бота: 32–256 символов из `A–Z a–z 0–9 _ -`.
+  Сгенерировать локально, например `python -c 'import secrets; print(secrets.token_urlsafe(32))'`, сохранить в секреты.
+- `MAX_SITE_URL` ведёт в обычный личный кабинет; не добавлять в адрес ключи доступа или данные пациента.
+- Исходящие запросы идут на `https://platform-api2.max.ru`, токен передаётся заголовком `Authorization`.
+  Верификация TLS всегда включена. Если системе нужен корневой сертификат Минцифры, установить его по
+  официальной инструкции MAX и указать PEM-путь в `MAX_CA_BUNDLE`; не отключать проверку TLS.
+- Переменные должны попасть именно в окружение API-контейнера/процесса, а не только панели сайта.
+  В текущем Compose сервис `app` уже получает `.env` через `env_file`.
+  После изменения окружения пересоздать процесс/контейнер API. Новые зависимости не требуются.
+
+## 3. Проверить и включить
+
+В каталоге проекта, в том же окружении, где работает API:
+
+```sh
+uv run python -m app.channels.max_setup check
+```
+
+Команда проверит токен и совпадение имени бота. Сообщений пользователям она не отправляет.
+Затем установить `MAX_ENABLED=true`, перезапустить API и выполнить:
+
+```sh
+uv run python -m app.channels.max_setup subscribe
+uv run python -m app.channels.max_setup status
+```
+
+`subscribe` регистрирует только заданный webhook с секретом и событиями
+`bot_started`, `message_created`, `bot_stopped`, `dialog_removed`. Старые чужие подписки автоматически
+не удаляются: при переносе сервера владелец должен проверить их отдельно через MAX API.
+`status` проверяет регистрацию адреса; это ещё не проверка доступности сервера из MAX.
+Команды не печатают токены, секрет webhook или сырые ответы платформы.
+
+При запуске через Compose вместо `uv run python ...` использовать
+`docker compose exec app python -m app.channels.max_setup check` (также `subscribe` и `status`).
+После изменения `.env` пересоздать API: `docker compose up -d --build --force-recreate app`.
+
+Запускать один процесс API с MAX на один токен бота: его worker отправляет до одного сообщения в секунду.
+БД защищает очередь от параллельного захвата, но общий лимит скорости нескольких процессов не координируется.
+Планировщик и MAX worker запускаются вместе с FastAPI, отдельный процесс бота не нужен.
+При `MAX_ENABLED=false` сетевых вызовов MAX и фонового worker нет; сайт продолжает обычную работу.
+
+## API для разработчика сайта
+
+В проекте используется ключ текущего пациента, полученный при входе. Для этих ручек передавать его
+как `Authorization: Bearer <patient_token>`; это существующая авторизация прототипа, не новая система SSO.
+Не брать token другого пациента и не публиковать демонстрационные учётные записи для реального использования.
+
+| Метод и путь | Запрос | Ответ |
+|---|---|---|
+| `GET /api/v1/me/notifications/max` | Authorization | `available`, `connected`, `last_delivery` |
+| `POST /api/v1/me/notifications/max/link` | Authorization; JSON `{"consent": true}` | `url`, `expires_at` |
+| `DELETE /api/v1/me/notifications/max` | Authorization | состояние с `connected: false` |
+| `POST /api/v1/webhooks/max` | MAX JSON + `X-Max-Bot-Api-Secret` | `{"success": true}` после записи события |
+
+Поток подключения: пациент явно соглашается на уведомления → сайт получает `url` → открывает ссылку MAX →
+пользователь запускает бота → webhook подтверждает привязку → повторный GET показывает `connected: true`.
+Ссылка одноразовая; новая ссылка отменяет предыдущую. Изначальный ключ пациента не входит в URL MAX.
+Для привязки и доставки дополнительно нужны действующее согласие и подтверждение совершеннолетия в состоянии пациента.
+Активную привязку нельзя молча переназначить другому аккаунту: сначала отключить её.
+
+Коды ошибок: 401 — неизвестный/отсутствующий ключ пациента; 403 — нет согласия или неверный секрет webhook;
+422 — неверный запрос; 413 — webhook больше 64 КиБ; 503 — MAX выключен или хранилище события недоступно.
+Повтор webhook с тем же идентификатором события не создаёт новых отправок. Групповые чаты игнорируются.
+
+`last_delivery`: `queued`, `sending`, `sent`, `failed`, `cancelled` или `null`.
+`sent` означает принятие сообщения API MAX, а не прочтение человеком.
+
+## Пробное подключение после создания бота
+
+1. Войти на сайте синтетическим пациентом и дать необходимые согласия.
+2. Получить ссылку через POST выше (Swagger `/docs` или будущий интерфейс сайта), перейти в MAX и запустить бота.
+3. Убедиться, что GET показывает `connected: true` и приходит подтверждение.
+4. Завершить тест на сайте; примерно через 30 секунд плюс очередь должно прийти сообщение без результатов.
+5. Дождаться события планировщика и проверить нейтральное напоминание с кнопкой на сайт.
+6. Отправить `/stop`: GET должен показать `connected: false`, ожидающие уведомления отменяются.
+7. Повторить подключение новой ссылкой, проверить DELETE через API и остановку бота через интерфейс MAX.
+
+При недоставке проверить настройки и подписку, доступность HTTPS, состояние очереди и коды ошибок в логах.
+`http_401`/`http_403` требуют проверки токена/прав; `http_429` — ожидания; `transport` — сети/TLS;
+`failed` после шести попыток требует вмешательства администратора. Детали ответов и идентификаторы в логи не выводятся.
+Отключение отменяет очередь; уже принятый MAX запрос отозвать невозможно.
+
+## Гарантии и ограничения
+
+Очередь и подтверждения событий сохраняются в identity БД. Клинические записи остаются в clinical БД.
+Для событий завершения тестов БД повторно просматривается после перезапуска; ключи уведомлений предотвращают
+повторную постановку. Напоминания используют существующий механизм outbox/повторов планировщика.
+При временных ошибках — до 6 попыток с увеличением задержки и учётом `Retry-After`; зависшая отправка получает
+новую аренду через 60 секунд. Потеря процесса между принятием сообщения MAX и записью успеха в БД может
+привести к повторному сообщению: MAX не предоставляет ключ идемпотентности отправки.
+Не удалять строки дедупликации/очереди без согласованной политики хранения. При большом количестве пациентов
+нужны пакетное сканирование завершённых тестов и общий ограничитель скорости; текущая реализация рассчитана на MVP.
+
+Проверки разработчика: `make lint test`; тесты MAX работают с синтетикой и подменённым HTTP-транспортом.
+Реальную доставку подтвердит только пробное подключение после выдачи токена и настройки публичного сервера.
+
+Официальные контракты: [отправка сообщений](https://dev.max.ru/docs-api/methods/POST/messages),
+[подписка webhook](https://dev.max.ru/docs-api/methods/POST/subscriptions),
+[события](https://dev.max.ru/docs-api/objects/Update),
+[ссылки запуска бота](https://dev.max.ru/docs/chatbots/bots-coding/prepare).

app/channels/max_bot.py

@@ -0,0 +1,224 @@
+"""Notifications-only MAX adapter; no patient text enters the dialog engine or an LLM.
+
+Webhook transactions persist receipts and replies together, then return immediately.
+The worker delivers from identity DB with leases and bounded retries. MAX has no send
+idempotency key: a crash after API acceptance and before commit can duplicate a message.
+"""
+
+import asyncio
+import contextlib
+import json
+import logging
+from functools import lru_cache
+
+import yaml
+from pydantic import BaseModel, Field
+from sqlalchemy import select
+from sqlalchemy.exc import IntegrityError
+
+from app.channels.max_client import MaxApiError, MaxClient
+from app.config import get_settings
+from app.core import clock
+from app.db.max_notifications import MaxBinding, MaxReceipt
+from app.db.session import get_identity_session
+from app.dialog.contracts import Reply
+from app.integrations import max_store as store
+from app.integrations.base import Outbox, integrations
+
+log = logging.getLogger(__name__)
+
+
+class Texts(BaseModel):
+    connected: str = Field(max_length=4000)
+    not_connected: str = Field(max_length=4000)
+    invalid: str = Field(max_length=4000)
+    stopped: str = Field(max_length=4000)
+    help: str = Field(max_length=4000)
+    notification: str = Field(max_length=4000)
+    completed: str = Field(max_length=4000)
+    open_site: str = Field(max_length=128)
+
+
+@lru_cache
+def texts() -> Texts:
+    path = get_settings().config_dir / "texts" / "max.yaml"
+    return Texts.model_validate(yaml.safe_load(path.read_text(encoding="utf-8")))
+
+
+def _event(event: dict) -> tuple[str, int, str, str] | None:
+    """Normalize only documented private-user events; unknown/malformed events are ignored."""
+    kind = event.get("update_type")
+    stamp = event.get("timestamp")
+    if type(stamp) is not int or stamp < 0:
+        return None
+    message_id = ""
+    if kind == "message_created":
+        message = event.get("message")
+        if not isinstance(message, dict):
+            return None
+        recipient, body = message.get("recipient"), message.get("body")
+        if not isinstance(recipient, dict) or recipient.get("chat_type") != "dialog" or not isinstance(body, dict):
+            return None
+        user, text, message_id = message.get("sender"), body.get("text"), body.get("mid")
+        if not isinstance(message_id, str) or not message_id or not isinstance(text, str):
+            return None
+    elif kind in ("bot_started", "bot_stopped", "dialog_removed"):
+        user, text = event.get("user"), event.get("payload") or ""
+    else:
+        return None
+    if not isinstance(user, dict) or user.get("is_bot") is not False:
+        return None
+    uid = user.get("user_id")
+    if type(uid) is not int or not 0 < uid < 2**63 or not isinstance(text, str) or len(text) > 4000:
+        return None
+    # Names, profile details and raw text are neither persisted nor logged.
+    receipt = store.digest(f"{kind}:{uid}:{message_id or stamp}")
+    return kind, uid, text.strip(), receipt
+
+
+async def handle_update(event: dict) -> None:
+    if not get_settings().max_enabled or (parsed := _event(event)) is None:
+        return
+    kind, user_id, text, receipt = parsed
+    now = clock.now()
+    try:
+        async with get_identity_session() as session:
+            if await session.get(MaxReceipt, receipt):
+                return
+            session.add(MaxReceipt(digest=receipt, received_at=now))
+            await session.flush()
+            binding = await session.scalar(select(MaxBinding).where(MaxBinding.user_id == user_id))
+            reply_token = None
+            command, _, payload = text.partition(" ")
+            if kind in ("bot_stopped", "dialog_removed") or command.lower() == "/stop":
+                if binding:
+                    await store.disconnect(session, binding.token)
+                # When MAX itself stops/deletes the bot, do not attempt a reply.
+                if kind != "message_created":
+                    return
+                reply = "stopped"
+            elif kind == "bot_started" or command.lower() == "/start":
+                code = text if kind == "bot_started" else payload.strip()
+                if code:
+                    token = await store.code_token(session, code, now) if len(code) <= 128 else None
+                    linked = (
+                        token and await store.active_patient(token) and await store.bind(session, code, user_id, now)
+                    )
+                    reply = "connected" if linked else "invalid"
+                    reply_token = token if linked else None
+                else:
+                    reply = "connected" if binding and binding.enabled else "not_connected"
+                    reply_token = binding.token if binding and binding.enabled else None
+            else:
+                reply = "help"
+            await store.enqueue(session, key=receipt, user_id=user_id, token=reply_token, kind=reply, now=now)
+    except IntegrityError:
+        # A concurrent delivery of the same webhook can race on its receipt primary key.
+        async with get_identity_session() as session:
+            if await session.get(MaxReceipt, receipt) is None:
+                raise
+
+
+class MaxOutbox:
+    def __init__(self, fallback: Outbox):
+        self.fallback = fallback
+
+    async def push(self, token: str, replies: list[Reply]) -> None:
+        if replies and get_settings().max_enabled and await store.active_patient(token):
+            async with get_identity_session() as session:
+                binding = await session.get(MaxBinding, token)
+                if binding and binding.enabled:
+                    # Hash the event for retry deduplication; never store/transmit its clinical text.
+                    event = json.dumps([r.model_dump() for r in replies], sort_keys=True, ensure_ascii=False)
+                    key = store.digest(f"{token}:{binding.connected_at.isoformat()}:{clock.today()}:{event}")
+                    await store.enqueue(
+                        session, key=key, user_id=binding.user_id, token=token, kind="notification", now=clock.now()
+                    )
+        await self.fallback.push(token, replies)
+
+
+async def deliver_one(client: MaxClient) -> bool:
+    async with get_identity_session() as session:
+        row = await store.claim(session, clock.now())
+    if row is None:
+        return False
+    if row.token is not None:
+        async with get_identity_session() as session:
+            binding = await session.get(MaxBinding, row.token)
+            valid = (
+                binding
+                and binding.enabled
+                and binding.user_id == row.user_id
+                and binding.connected_at <= row.created_at
+            )
+        if not valid or not await store.active_patient(row.token):
+            async with get_identity_session() as session:
+                await store.finish(session, row, state="cancelled", now=clock.now())
+            return True
+    settings, messages = get_settings(), texts()
+    try:
+        await client.send(
+            row.user_id, getattr(messages, row.kind), site_url=settings.max_site_url, button=messages.open_site
+        )
+    except MaxApiError as exc:
+        retry = exc.retryable and row.attempts < store.MAX_ATTEMPTS
+        delay = max(exc.retry_after, min(300, 5 * 2 ** (row.attempts - 1)))
+        async with get_identity_session() as session:
+            await store.finish(
+                session,
+                row,
+                state="queued" if retry else "failed",
+                now=clock.now(),
+                error=exc.code,
+                retry_seconds=delay if retry else 0,
+            )
+        log.warning("MAX delivery deferred=%s code=%s", retry, exc.code)
+    else:
+        async with get_identity_session() as session:
+            await store.finish(session, row, state="sent", now=clock.now())
+    return True
+
+
+async def _run(client: MaxClient) -> None:
+    tick = 0
+    while True:
+        try:
+            if tick % 30 == 0:
+                async with get_identity_session() as session:
+                    await store.collect_completed(session, clock.now())
+            await deliver_one(client)
+        except Exception as exc:
+            # No exception text: SQL/HTTP errors may contain identifiers or parameters.
+            log.error("MAX worker failed type=%s", type(exc).__name__)
+        tick += 1
+        # One send per second per process, below MAX's two-per-second per-dialog limit.
+        await asyncio.sleep(1)
+
+
+_client: MaxClient | None = None
+_task: asyncio.Task | None = None
+_wrapper: MaxOutbox | None = None
+
+
+async def start() -> None:
+    global _client, _task, _wrapper
+    if not get_settings().max_enabled or _task is not None:
+        return
+    texts()  # Validate templates before replacing a working outbox.
+    _client = MaxClient(get_settings())
+    _wrapper = MaxOutbox(integrations.outbox)
+    integrations.outbox = _wrapper
+    _task = asyncio.create_task(_run(_client), name="max-notifications")
+
+
+async def stop() -> None:
+    global _client, _task, _wrapper
+    if _task:
+        _task.cancel()
+        with contextlib.suppress(asyncio.CancelledError):
+            await _task
+    if _wrapper and integrations.outbox is _wrapper:
+        integrations.outbox = _wrapper.fallback
+    if _client:
+        await _client.close()
+    _client = _task = _wrapper = None

app/channels/max_client.py

@@ -0,0 +1,101 @@
+"""Small MAX Bot API client. Secrets stay in headers; failures never expose response bodies."""
+
+import logging
+import ssl
+
+import httpx
+
+from app.config import Settings
+
+API_URL = "https://platform-api2.max.ru"
+UPDATE_TYPES = ["bot_started", "message_created", "bot_stopped", "dialog_removed"]
+
+
+class _HideRecipient(logging.Filter):
+    def filter(self, record: logging.LogRecord) -> bool:
+        # httpx INFO normally logs query strings, which include a MAX user_id.
+        return "platform-api2.max.ru" not in record.getMessage()
+
+
+logging.getLogger("httpx").addFilter(_HideRecipient())
+
+
+class MaxApiError(Exception):
+    def __init__(self, code: str, *, retryable: bool = False, retry_after: float = 0):
+        self.code, self.retryable, self.retry_after = code, retryable, retry_after
+        super().__init__(code)
+
+
+class MaxClient:
+    def __init__(self, settings: Settings, *, transport: httpx.AsyncBaseTransport | None = None):
+        context = ssl.create_default_context()
+        if settings.max_ca_bundle:
+            context.load_verify_locations(cafile=str(settings.max_ca_bundle))
+        self.http = httpx.AsyncClient(
+            base_url=API_URL,
+            headers={"Authorization": settings.max_bot_token.get_secret_value()},
+            timeout=httpx.Timeout(5),
+            verify=context,
+            follow_redirects=False,
+            transport=transport,
+        )
+
+    async def close(self) -> None:
+        await self.http.aclose()
+
+    async def request(self, method: str, path: str, **kwargs) -> dict:
+        try:
+            response = await self.http.request(method, path, **kwargs)
+        except httpx.RequestError:
+            raise MaxApiError("transport", retryable=True) from None
+        if not response.is_success:
+            try:
+                delay = min(3600, max(0, float(response.headers.get("Retry-After", "0"))))
+            except ValueError:
+                delay = 0
+            raise MaxApiError(
+                f"http_{response.status_code}",
+                retryable=response.status_code in (408, 429) or response.status_code >= 500,
+                retry_after=delay,
+            )
+        try:
+            data = response.json()
+        except ValueError:
+            raise MaxApiError("invalid_response", retryable=True) from None
+        if not isinstance(data, dict):
+            raise MaxApiError("invalid_response", retryable=True)
+        if data.get("success") is False:
+            raise MaxApiError("rejected")
+        return data
+
+    async def send(self, user_id: int, text: str, *, site_url: str, button: str) -> None:
+        data = await self.request(
+            "POST",
+            "/messages",
+            params={"user_id": user_id, "disable_link_preview": "true"},
+            json={
+                "text": text,
+                "notify": True,
+                "attachments": [
+                    {
+                        "type": "inline_keyboard",
+                        "payload": {"buttons": [[{"type": "link", "text": button, "url": site_url}]]},
+                    }
+                ],
+            },
+        )
+        if not isinstance(data.get("message"), dict):
+            raise MaxApiError("missing_message", retryable=True)
+
+    async def subscribe(self, settings: Settings) -> None:
+        data = await self.request(
+            "POST",
+            "/subscriptions",
+            json={
+                "url": settings.max_webhook_url,
+                "update_types": UPDATE_TYPES,
+                "secret": settings.max_webhook_secret.get_secret_value(),
+            },
+        )
+        if data.get("success") is not True:
+            raise MaxApiError("subscription_not_confirmed")

app/channels/max_setup.py

@@ -0,0 +1,56 @@
+"""Operator commands for a future bot owner. Never runs as part of application startup."""
+
+import argparse
+import asyncio
+import sys
+
+from pydantic import ValidationError
+
+from app.channels.max_client import MaxApiError, MaxClient
+from app.config import Settings
+
+
+async def run(command: str) -> None:
+    # Validate the same configuration even while the deployed app is still disabled.
+    settings = Settings(max_enabled=True)
+    client = MaxClient(settings)
+    try:
+        bot = await client.request("GET", "/me")
+        if bot.get("is_bot") is not True:
+            raise MaxApiError("not_a_bot")
+        if bot.get("username") != settings.max_bot_username:
+            raise MaxApiError("bot_username_mismatch")
+        if command == "subscribe":
+            await client.subscribe(settings)
+            print("Webhook MAX зарегистрирован. Проверьте командой status, затем выполните пробное подключение.")
+        elif command == "status":
+            result = await client.request("GET", "/subscriptions")
+            subscriptions = result.get("subscriptions", [])
+            configured = any(isinstance(s, dict) and s.get("url") == settings.max_webhook_url for s in subscriptions)
+            print("Нужный webhook зарегистрирован." if configured else "Нужный webhook не найден.")
+            if not configured:
+                raise MaxApiError("webhook_missing")
+        else:
+            print("Токен принят MAX, имя бота совпадает с настройкой. Подписка не изменялась.")
+    finally:
+        await client.close()
+
+
+def main() -> int:
+    parser = argparse.ArgumentParser(description="Подготовка MAX: параметры берутся только из .env/окружения.")
+    parser.add_argument("command", choices=("check", "subscribe", "status"))
+    args = parser.parse_args()
+    try:
+        asyncio.run(run(args.command))
+    except ValidationError:
+        print("Проверьте параметры MAX в .env по app/channels/MAX_SETUP.md.", file=sys.stderr)
+        return 1
+    except (MaxApiError, OSError) as exc:
+        code = exc.code if isinstance(exc, MaxApiError) else "tls_or_file_error"
+        print(f"Не удалось выполнить настройку MAX: {code}. Секреты и ответ сервера скрыты.", file=sys.stderr)
+        return 1
+    return 0
+
+
+if __name__ == "__main__":
+    raise SystemExit(main())

app/config.py

@@ -1,10 +1,12 @@
 """Typed application settings. The only place that reads environment variables."""
 
+import re
 from functools import lru_cache
 from pathlib import Path
 from typing import Literal
+from urllib.parse import urlsplit
 
-from pydantic import Field
+from pydantic import Field, SecretStr, model_validator
 from pydantic_settings import BaseSettings, SettingsConfigDict
 
 ROOT_DIR = Path(__file__).resolve().parent.parent
@@ -12,7 +14,7 @@ ROOT_DIR = Path(__file__).resolve().parent.parent
 
 class Settings(BaseSettings):
     # Empty values in .env (e.g. `TG_BOT_TOKEN=`) fall back to defaults instead of failing validation.
-    model_config = SettingsConfigDict(env_file=".env", extra="ignore", env_ignore_empty=True)
+    model_config = SettingsConfigDict(env_file=".env", extra="ignore", env_ignore_empty=True, hide_input_in_errors=True)
 
     # Two separate databases (ADR-003): identity holds direct identifiers, clinical holds pseudonymised data.
     identity_db_url: str = "postgresql+asyncpg://identity_app:identity_app@localhost:5432/identity"
@@ -35,6 +37,7 @@ class Settings(BaseSettings):
     openrouter_api_key: str = ""
     openrouter_model: str = "google/gemini-2.5-flash-lite"
     openrouter_base_url: str = "https://openrouter.ai/api/v1"
+    gigachat_agent_model: str = "GigaChat-2-Pro"  # function calling quality matters more than price here
     chat_agent_timeout_s: float = 25.0
     chat_agent_max_steps: int = 5
 
@@ -42,6 +45,36 @@ class Settings(BaseSettings):
     tg_bot_token: str = ""
     doctor_notify_chat_id: int | None = None
 
+    # MAX is opt-in. Its adapter is delivered in the related backend/channel changes.
+    max_enabled: bool = False
+    max_bot_token: SecretStr = SecretStr("")
+    max_bot_username: str = ""
+    max_webhook_secret: SecretStr = SecretStr("")
+    max_webhook_url: str = ""
+    max_site_url: str = ""
+    max_ca_bundle: Path | None = None
+    max_link_ttl_seconds: int = Field(default=600, ge=60, le=1800)
+
+    @model_validator(mode="after")
+    def validate_max(self) -> "Settings":
+        if not self.max_enabled:
+            return self
+        if not self.max_bot_token.get_secret_value().strip():
+            raise ValueError("MAX_BOT_TOKEN is required when MAX_ENABLED=true")
+        if not re.fullmatch(r"[A-Za-z0-9_]{1,128}", self.max_bot_username):
+            raise ValueError("MAX_BOT_USERNAME must be the bot nickname without @ or a URL")
+        if not re.fullmatch(r"[A-Za-z0-9_-]{32,256}", self.max_webhook_secret.get_secret_value()):
+            raise ValueError("MAX_WEBHOOK_SECRET must contain 32..256 URL-safe characters")
+        for name, value in (("MAX_SITE_URL", self.max_site_url), ("MAX_WEBHOOK_URL", self.max_webhook_url)):
+            url = urlsplit(value)
+            if url.scheme != "https" or not url.hostname or url.username or url.password or url.port not in (None, 443):
+                raise ValueError(f"{name} must use HTTPS on port 443 without credentials")
+            if url.query or (name == "MAX_WEBHOOK_URL" and url.fragment):
+                raise ValueError(f"{name} must not contain a query string (or a fragment for webhook)")
+        if self.max_ca_bundle is not None and not self.max_ca_bundle.is_file():
+            raise ValueError("MAX_CA_BUNDLE must point to an existing trusted CA bundle")
+        return self
+
     # Virtual clock for the demo (ADR-005).
     demo_clock: bool = True
     tz: str = "Europe/Moscow"

app/core/instrument_catalog.py

@@ -13,7 +13,7 @@ from pydantic import BaseModel
 
 from app.config import get_settings
 from app.core.cssrs_content import load_cssrs_russian
-from app.core.intake_questions import DIARY_PARTS, content, diary_config, texts
+from app.core.intake_questions import DIARY_PARTS, content, diary_config, red_flags, texts
 from app.core.scales import load_scale
 
 Section = Literal["safety", "mood", "trauma", "alcohol", "about", "diary", "scale"]
@@ -92,6 +92,9 @@ def catalog() -> Catalog:
                 ),
             )
 
+    flags = red_flags()
+    add(FormInfo(id="red_flags", title="Вопросы о безопасности", section="safety"), [i["id"] for i in flags["items"]])
+
     cssrs = load_cssrs_russian()
     add(FormInfo(id="cssrs", title=cssrs.title, section="safety"), ["cssrs_" + i.id for i in cssrs.items])
 

app/core/intake_questions.py

@@ -53,11 +53,25 @@ def cssrs_answers(answers: dict) -> dict[str, int]:
     return {k.removeprefix("cssrs_"): v for k, v in answers.items() if k.startswith("cssrs_")}
 
 
+def red_flags() -> dict:
+    return yaml.safe_load((get_settings().config_dir / "instruments/red_flags.yaml").read_text(encoding="utf-8"))
+
+
+def red_flag_category(item_id: str) -> str | None:
+    return next((i["category"] for i in red_flags()["items"] if i["id"] == item_id), None)
+
+
 def next_intake(answers: dict, policy: IntakePolicy, sex: str | None) -> Question | None:
-    """Stage 1 in the fixed order of «Опросники для MVP»: PHQ-2, trauma filter → TSQ, RUS-AUDIT-S, C-SSRS screener,
-    then the context questions; stage 2 (rest of PHQ-9, PCL-5, full RUS-AUDIT) only where stage 1 is positive.
-    Items inside a scale keep the order of the source. The risk stop rules run after every answer (flows/intake.py),
-    so a positive answer interrupts the questionnaire wherever it comes."""
+    """Stage 1: the red-flag block first (config/instruments/red_flags.yaml), then the fixed order of «Опросники
+    для MVP»: PHQ-2, trauma filter → TSQ, RUS-AUDIT-S, C-SSRS screener, the context questions; stage 2 (rest of
+    PHQ-9, PCL-5, full RUS-AUDIT) only where stage 1 is positive. Items inside a scale keep the order of the source.
+    The risk stop rules run after every answer (flows/intake.py), so a positive answer interrupts the questionnaire
+    wherever it comes."""
+    flags = red_flags()
+    for n, item in enumerate(flags["items"]):
+        if item["id"] not in answers:
+            text = (flags["intro"] + "\n\n" if n == 0 else "") + item["text"]
+            return Question(item["id"], text, tuple((o["value"], o["label"]) for o in flags["options"]), "now")
     for item in ("phq9_1", "phq9_2"):
         if item not in answers:
             return scale_question("phq9", item)

app/core/interpretation.py

@@ -12,6 +12,7 @@ import yaml
 from app.config import get_settings
 from app.core.intake_questions import content
 from app.core.questionnaire import IntakeDecision, IntakePolicy
+from app.core.safety import fill_phones
 
 # Stage 1 finding → diary module of stage 2 (PTSD is the «veteran» module of the profile).
 FINDING_MODULE = {"depression_suspected": "depression", "ptsd_suspected": "veteran"}
@@ -23,7 +24,7 @@ PCL5_IMPROVED_BELOW = 28
 
 
 def texts() -> dict[str, Any]:
-    return yaml.safe_load((get_settings().config_dir / "texts/results.yaml").read_text(encoding="utf-8"))
+    return yaml.safe_load(fill_phones((get_settings().config_dir / "texts/results.yaml").read_text(encoding="utf-8")))
 
 
 def render(interpretation: dict[str, Any]) -> str:

app/core/questionnaire.py

@@ -50,7 +50,6 @@ class IntakePolicy(BaseModel):
     phq9_specialist_at: int = Field(ge=0, le=27, strict=True)
     phq9_priority_at: int = Field(ge=0, le=27, strict=True)
     pcl5_specialist_at: int = Field(ge=0, le=80, strict=True)
-    pcl5_priority_at: int = Field(ge=0, le=80, strict=True)
     pcl5_behavior_flag_at: int = Field(ge=0, le=4, strict=True)
 
     @model_validator(mode="after")
@@ -65,8 +64,6 @@ class IntakePolicy(BaseModel):
             raise ValueError("choose a total threshold OR a zone for alcohol expansion")
         if not self.phq9_psychologist_at < self.phq9_specialist_at < self.phq9_priority_at:
             raise ValueError("PHQ-9 thresholds must be ordered")
-        if self.pcl5_specialist_at >= self.pcl5_priority_at:
-            raise ValueError("PCL-5 thresholds must be ordered")
         return self
 
 
@@ -276,7 +273,9 @@ def evaluate_intake(
     if c.positive:
         flags.append("cssrs_positive")
     flags.extend(c.conflicts)
-    if item9_positive or c.risk_lower_bound == "high":
+    # One crisis rule (ADR-013): a high C-SSRS risk. Item 9 alone is a crisis only while the screener is not complete;
+    # with a negative / low screener it is the «discrepancy» flag of the routing table, not the crisis screen.
+    if c.risk_lower_bound == "high" or (item9_positive and not c.complete):
         return IntakeDecision(policy.version, "crisis", "crisis", (), tuple(flags), c.missing)
     if c.positive and policy.approval and policy.cssrs_positive_policy == "stop_any":
         return IntakeDecision(policy.version, "crisis", "crisis", (), tuple(flags), c.missing)
@@ -327,9 +326,11 @@ def evaluate_intake(
     # PHQ-2-negative does not invent a PHQ-9 total; it simply does not trigger expansion.
     phq_total = phq.total if phq.complete else 0
     pcl_total = pcl.total if pcl.complete else 0
+    # Risk and flags first, scales second (clinical review 2026-10-04). A high PCL-5 alone is not a reason for a
+    # priority appointment: it goes to the planned specialist route.
     if c.risk == "moderate":
         primary = "urgent_psychiatrist"
-    elif phq_total >= policy.phq9_priority_at or pcl_total >= policy.pcl5_priority_at:
+    elif phq_total >= policy.phq9_priority_at:
         primary = "priority_psychiatrist"
     elif phq_total >= policy.phq9_specialist_at or pcl_total >= policy.pcl5_specialist_at:
         primary = "psychiatrist_or_psychotherapist"

app/core/safety.py

@@ -395,6 +395,25 @@ def _crisis_cfg(path: Path = CRISIS_PATH) -> _CrisisCfg:
     return _CrisisCfg.model_validate(yaml.safe_load(path.read_text(encoding="utf-8")))
 
 
+_PHONE_REF = re.compile(r"\{phone:([a-z_]+)\}")
+
+
+def fill_phones(text: str, path: Path = CRISIS_PATH) -> str:
+    """Replace `{phone:<resource>}` with the number from the single table in config/texts/crisis.yaml.
+
+    Every patient text and prompt refers to the table instead of repeating a number, so a number is changed in one
+    place. An unknown resource fails loudly: a wrong number on the crisis screen must never pass silently.
+    """
+    resources = _crisis_cfg(path).resources
+
+    def number(m: re.Match[str]) -> str:
+        if m.group(1) not in resources:
+            raise ValueError(f"unknown crisis resource {m.group(1)!r}")
+        return resources[m.group(1)].phone
+
+    return _PHONE_REF.sub(number, text)
+
+
 def _render(body: str, resources: list[CrisisResource], doctor_notified: str, grounding: str) -> str:
     lines = [body.strip(), ""]
     for r in resources:

app/db/bootstrap.py

@@ -5,6 +5,7 @@ The only module (besides registration code) that touches both schemas — and on
 
 from app.db import audit as _audit  # noqa: F401  (registers audit_log in clinical metadata)
 from app.db import intake as _intake  # noqa: F401
+from app.db import max_notifications as _max_notifications  # noqa: F401
 from app.db import scheduler as _scheduler  # noqa: F401
 from app.db.clinical import ClinicalBase
 from app.db.identity import IdentityBase

app/db/max_notifications.py

@@ -0,0 +1,50 @@
+"""MAX identifiers and delivery metadata live only in the identity DB; no medical message bodies."""
+
+from datetime import datetime
+
+from sqlalchemy import BigInteger, Boolean, Integer, String
+from sqlalchemy.orm import Mapped, mapped_column
+
+from app.db.identity import IdentityBase
+from app.db.types import TZDateTime
+
+
+class MaxBinding(IdentityBase):
+    __tablename__ = "max_bindings"
+
+    # No FK: anonymous web profiles intentionally have no patients row in identity.
+    token: Mapped[str] = mapped_column(String(64), primary_key=True)
+    user_id: Mapped[int] = mapped_column(BigInteger, unique=True)
+    enabled: Mapped[bool] = mapped_column(Boolean, default=True)
+    connected_at: Mapped[datetime] = mapped_column(TZDateTime)
+
+
+class MaxLinkCode(IdentityBase):
+    __tablename__ = "max_link_codes"
+
+    digest: Mapped[str] = mapped_column(String(64), primary_key=True)
+    token: Mapped[str] = mapped_column(String(64), unique=True)
+    expires_at: Mapped[datetime] = mapped_column(TZDateTime, index=True)
+    used_at: Mapped[datetime | None] = mapped_column(TZDateTime)
+
+
+class MaxReceipt(IdentityBase):
+    __tablename__ = "max_webhook_receipts"
+
+    digest: Mapped[str] = mapped_column(String(64), primary_key=True)
+    received_at: Mapped[datetime] = mapped_column(TZDateTime, index=True)
+
+
+class MaxDelivery(IdentityBase):
+    __tablename__ = "max_deliveries"
+
+    id: Mapped[str] = mapped_column(String(64), primary_key=True)
+    token: Mapped[str | None] = mapped_column(String(64), index=True)
+    user_id: Mapped[int] = mapped_column(BigInteger)
+    kind: Mapped[str] = mapped_column(String(24))
+    state: Mapped[str] = mapped_column(String(16), default="queued", index=True)
+    attempts: Mapped[int] = mapped_column(Integer, default=0)
+    created_at: Mapped[datetime] = mapped_column(TZDateTime)
+    next_attempt_at: Mapped[datetime] = mapped_column(TZDateTime, index=True)
+    lease: Mapped[str | None] = mapped_column(String(32))
+    error_code: Mapped[str | None] = mapped_column(String(32))

app/dialog/flows/intake.py

@@ -14,6 +14,7 @@ from app.core.intake_questions import (
     diary_questions,
     group_answers,
     next_intake,
+    red_flag_category,
     scale_question,
     texts,
 )
@@ -27,6 +28,7 @@ from app.dialog.contracts import Button, Event, Reply
 from app.dialog.crisis import crisis_open, open_crisis
 from app.dialog.fsm import Step, on_enter, state, trigger
 from app.services import questionnaire as service
+from app.services.followup import schedule_post_crisis_call
 
 
 def allowed(ctx):
@@ -105,6 +107,7 @@ async def urgent(ctx, row=None, *, code="help_now", categories=None):
         level=AlertLevel.ACUTE,
         params={"record_id": row.id if row else None, "flags": flags},
     )
+    await schedule_post_crisis_call(ctx.session, ctx.token, ctx.now, source="questionnaire:" + code)
     step = open_crisis(ctx, categories or [], source="questionnaire:" + code)
     step.data["questionnaire_record"] = None
     step.data["intake_review_required"] = True
@@ -113,6 +116,41 @@ async def urgent(ctx, row=None, *, code="help_now", categories=None):
     return step
 
 
+async def item9_discrepancy(ctx, row):
+    profile = await ctx.profile()
+    if profile:
+        profile.enhanced_monitoring = True
+    await service.alert(
+        ctx.session,
+        ctx.token,
+        row.id + ":phq9_cssrs_discrepancy",
+        "phq9_cssrs_discrepancy",
+        ctx.now,
+        level=AlertLevel.HIGH,
+        params={"record_id": row.id},
+    )
+    row.details = {**row.details, "item9_flagged": True}
+
+
+async def item9_assessment(ctx, row):
+    """Thoughts of death in PHQ-9 item 9 → the C-SSRS screener at once; the screener's level decides (graded)."""
+    await service.alert(
+        ctx.session,
+        ctx.token,
+        row.id + ":item9_assessment",
+        "phq9_item9_cssrs",
+        ctx.now,
+        level=AlertLevel.HIGH,
+        params={"record_id": row.id},
+    )
+    await service.finish(ctx, row, "complete", extra={"stop_reason": "phq9_item9_cssrs"})
+    profile = await ctx.profile()
+    if profile:
+        profile.enhanced_monitoring = True
+    task = await service.queue_task(ctx.session, ctx.token, "cssrs_since_contact", row.id + ":cssrs", ctx.now)
+    return await start(ctx, "cssrs_since_contact", task)
+
+
 async def manual_review(ctx, row, code):
     await service.finish(ctx, row, "review_required", extra={"stop_reason": code})
     await service.alert(
@@ -135,9 +173,24 @@ async def advance(ctx, row):
     a = row.answers
     c = score_cssrs_recent(cssrs_answers(a))
     policy = load_policy()
-    # PHQ-9 item 9 ≥1 — in the full scale or in the depression module of the diary — stops at once (stage 1 rule).
-    if a.get("phq9_9", 0) > 0 or a.get("dphq_9", 0) > 0 or c.risk_lower_bound == "high":
+    # Red flags (asked first): any «Да» stops the questionnaire with the help screen of its category.
+    for item_id, value in a.items():
+        if item_id.startswith("rf_") and value == 1:
+            category = red_flag_category(item_id)
+            return await urgent(ctx, row, code="red_flag_" + item_id[3:], categories=[category] if category else [])
+    # One crisis rule for the whole app (ADR-013): the crisis screen opens at a HIGH C-SSRS risk only. Moderate →
+    # stop + psychiatrist (about 24 h); low → flag, safety plan, continue.
+    if c.risk_lower_bound == "high":
         return await urgent(ctx, row, code="suicide_signal")
+    if a.get("dphq_9", 0) > 0 and row.kind in DIARY_KINDS:
+        # Diary depression module, item 9 ≥1 → the C-SSRS right away («Этап 2»); its risk level decides.
+        return await item9_assessment(ctx, row)
+    if a.get("phq9_9", 0) > 0 and not c.complete:
+        # Item 9 without a completed screener (only in a scheduled PHQ-9): assess the risk right away.
+        return await item9_assessment(ctx, row)
+    if a.get("phq9_9", 0) > 0 and not row.details.get("item9_flagged"):
+        # Item 9 ≥1 with a negative / low C-SSRS = discrepancy (routing table): flag to the doctor, safety plan.
+        await item9_discrepancy(ctx, row)
     if c.positive and policy.cssrs_positive_policy == "stop_any":
         return await urgent(ctx, row, code="cssrs_positive")
     if c.conflicts:
@@ -165,7 +218,7 @@ async def advance(ctx, row):
         return await manual_review(ctx, row, "answer_conflict")
     if q:
         replies = [question_reply(row, q)]
-        if c.complete and c.risk == "low" and not row.details.get("plan_shown"):
+        if ((c.complete and c.risk == "low") or row.details.get("item9_flagged")) and not row.details.get("plan_shown"):
             from app.dialog.actions import safety_plan_reply
 
             replies.insert(0, await safety_plan_reply(ctx))
@@ -225,11 +278,12 @@ async def advance(ctx, row):
         if row.kind in ("phq9", "pcl5"):
             sid = row.kind
             total = extra["totals"][sid]["total"]
-            priority = getattr(policy, sid + "_priority_at")
+            # Only PHQ-9 has a priority threshold; PCL-5 alone never makes an appointment a priority.
+            priority = getattr(policy, sid + "_priority_at", None)
             specialist = getattr(policy, sid + "_specialist_at")
             extra["route"] = (
                 "priority_psychiatrist"
-                if total >= priority
+                if priority is not None and total >= priority
                 else ("psychiatrist_or_psychotherapist" if total >= specialist else "review_with_treating_clinician")
             )
             earlier = [
@@ -284,7 +338,13 @@ async def advance(ctx, row):
         return step
     from app.dialog.flows.core import menu_reply
 
-    return Step(replies=[menu_reply(ctx, shown)], next_state="idle", data={"questionnaire_record": None})
+    replies = [menu_reply(ctx, shown)]
+    if ((c.complete and c.risk == "low") or row.details.get("item9_flagged")) and not row.details.get("plan_shown"):
+        # The safety plan is never skipped because the risk signal came with the last question.
+        from app.dialog.actions import safety_plan_reply
+
+        replies.insert(0, await safety_plan_reply(ctx))
+    return Step(replies=replies, next_state="idle", data={"questionnaire_record": None})
 
 
 # Diary flags that bring a full scale forward («Этап 2», p.4).

app/dialog/texts.py

@@ -7,6 +7,7 @@ import yaml
 from pydantic import BaseModel, ConfigDict, Field
 
 from app.config import get_settings
+from app.core.safety import fill_phones
 
 
 class _Strict(BaseModel):
@@ -91,6 +92,7 @@ class ReachOutTexts(_Strict):
     silence: str
     missed_doses: str
     default: str
+    after_crisis: str
 
 
 class VisitTexts(_Strict):
@@ -120,4 +122,4 @@ def dialog_texts_path() -> Path:
 @lru_cache
 def load_dialog_texts(path: Path | None = None) -> DialogTexts:
     path = path or dialog_texts_path()
-    return DialogTexts.model_validate(yaml.safe_load(path.read_text(encoding="utf-8")))
+    return DialogTexts.model_validate(yaml.safe_load(fill_phones(path.read_text(encoding="utf-8"))))

app/integrations/max_store.py

@@ -0,0 +1,201 @@
+"""Registration boundary and durable MAX queue. Callers own the identity transaction.
+
+Only this boundary joins a pseudonymous profile to a MAX recipient. Clinical modules never import it.
+Queue rows contain a template name, never replies, scores, prescriptions or patient-auth tokens in URLs.
+"""
+
+import hashlib
+import secrets
+from datetime import datetime, timedelta
+
+from sqlalchemy import delete, select, update
+from sqlalchemy.exc import IntegrityError
+from sqlalchemy.ext.asyncio import AsyncSession
+
+from app.db import repo
+from app.db.clinical import ScaleResult
+from app.db.intake import QuestionnaireRecord
+from app.db.max_notifications import MaxBinding, MaxDelivery, MaxLinkCode
+from app.db.session import get_clinical_session
+
+MAX_ATTEMPTS = 6
+LEASE_SECONDS = 60
+
+
+def digest(value: str) -> str:
+    return hashlib.sha256(value.encode()).hexdigest()
+
+
+async def active_patient(token: str) -> bool:
+    """Same consent/adult gate used by the scheduler, checked again at delivery time."""
+    async with get_clinical_session() as session:
+        state = await repo.get_dialog_state(session, token)
+        return bool(
+            await repo.get_profile(session, token)
+            and state
+            and state.data.get("consent") is True
+            and state.data.get("adult") is True
+        )
+
+
+async def issue_code(session: AsyncSession, token: str, now: datetime, ttl: int) -> tuple[str, datetime]:
+    raw = secrets.token_urlsafe(32)
+    expires = now + timedelta(seconds=ttl)
+    await session.execute(delete(MaxLinkCode).where(MaxLinkCode.token == token))
+    session.add(MaxLinkCode(digest=digest(raw), token=token, expires_at=expires))
+    await session.flush()
+    return raw, expires
+
+
+async def code_token(session: AsyncSession, raw: str, now: datetime) -> str | None:
+    row = await session.get(MaxLinkCode, digest(raw))
+    return row.token if row and row.used_at is None and row.expires_at > now else None
+
+
+async def bind(session: AsyncSession, raw: str, user_id: int, now: datetime) -> str | None:
+    """Atomically consume a code. Existing active identities cannot be silently reassigned."""
+    token = await code_token(session, raw, now)
+    if token is None:
+        return None
+    owner = await session.scalar(select(MaxBinding).where(MaxBinding.user_id == user_id))
+    binding = await session.get(MaxBinding, token)
+    if owner and owner.token != token and owner.enabled:
+        return None
+    if binding and binding.user_id != user_id and binding.enabled:
+        return None
+    used = await session.execute(
+        update(MaxLinkCode)
+        .where(MaxLinkCode.digest == digest(raw), MaxLinkCode.used_at.is_(None), MaxLinkCode.expires_at > now)
+        .values(used_at=now)
+        .returning(MaxLinkCode.token)
+    )
+    if used.scalar_one_or_none() is None:
+        return None
+    if owner and owner.token != token:
+        await session.delete(owner)
+        await session.flush()
+    if binding is None:
+        binding = MaxBinding(token=token, user_id=user_id, connected_at=now)
+        session.add(binding)
+    # Cancel stale deliveries even when the same account reconnects later.
+    await cancel_pending(session, token)
+    binding.user_id, binding.enabled, binding.connected_at = user_id, True, now
+    await session.flush()
+    return token
+
+
+async def cancel_pending(session: AsyncSession, token: str) -> None:
+    await session.execute(
+        update(MaxDelivery)
+        .where(MaxDelivery.token == token, MaxDelivery.state.in_(("queued", "sending")))
+        .values(state="cancelled", lease=None)
+    )
+
+
+async def disconnect(session: AsyncSession, token: str) -> None:
+    binding = await session.get(MaxBinding, token)
+    if binding:
+        binding.enabled = False
+    await session.execute(delete(MaxLinkCode).where(MaxLinkCode.token == token))
+    await cancel_pending(session, token)
+
+
+async def enqueue(
+    session: AsyncSession, *, key: str, user_id: int, kind: str, now: datetime, token: str | None = None
+) -> None:
+    if await session.get(MaxDelivery, key) is not None:
+        return
+    try:
+        async with session.begin_nested():
+            session.add(
+                MaxDelivery(id=key, user_id=user_id, token=token, kind=kind, created_at=now, next_attempt_at=now)
+            )
+            await session.flush()
+    except IntegrityError:
+        # Another worker may enqueue the same event between SELECT and INSERT.
+        if await session.get(MaxDelivery, key) is None:
+            raise
+
+
+async def collect_completed(session: AsyncSession, now: datetime) -> None:
+    """Recover completion events from committed clinical records, including after a restart.
+
+    No clinical hooks depend on identity. Read only IDs/dates, then enqueue a generic template.
+    A binding's activation time bounds history; repeated scans are idempotent.
+    """
+    bindings = (await session.scalars(select(MaxBinding).where(MaxBinding.enabled.is_(True)))).all()
+    for binding in bindings:
+        if not await active_patient(binding.token):
+            continue
+        async with get_clinical_session() as clinical:
+            forms = (
+                await clinical.scalars(
+                    select(QuestionnaireRecord.id).where(
+                        QuestionnaireRecord.token == binding.token,
+                        QuestionnaireRecord.status == "complete",
+                        QuestionnaireRecord.completed_at >= binding.connected_at,
+                    )
+                )
+            ).all()
+            scales = (
+                await clinical.scalars(
+                    select(ScaleResult.id).where(
+                        ScaleResult.token == binding.token,
+                        ScaleResult.complete.is_(True),
+                        ScaleResult.ts >= binding.connected_at,
+                    )
+                )
+            ).all()
+        for source, ids in (("form", forms), ("scale", scales)):
+            for record_id in ids:
+                key = digest(f"completed:{binding.token}:{binding.connected_at.isoformat()}:{source}:{record_id}")
+                await enqueue(session, key=key, token=binding.token, user_id=binding.user_id, kind="completed", now=now)
+
+
+async def claim(session: AsyncSession, now: datetime) -> MaxDelivery | None:
+    """One lease per row; recovery after a worker crash is bounded by the lease deadline."""
+    ready = (MaxDelivery.state.in_(("queued", "sending"))) & (MaxDelivery.next_attempt_at <= now)
+    row = await session.scalar(
+        select(MaxDelivery)
+        .where(ready)
+        .order_by(MaxDelivery.created_at, MaxDelivery.id)
+        .with_for_update(skip_locked=True)
+        .limit(1)
+    )
+    if row is None:
+        return None
+    if row.attempts >= MAX_ATTEMPTS:
+        row.state, row.error_code, row.lease = "failed", "attempt_limit", None
+        return None
+    lease = secrets.token_hex(16)
+    result = await session.execute(
+        update(MaxDelivery)
+        .where(MaxDelivery.id == row.id, ready)
+        .values(
+            state="sending",
+            attempts=MaxDelivery.attempts + 1,
+            lease=lease,
+            next_attempt_at=now + timedelta(seconds=LEASE_SECONDS),
+        )
+        .returning(MaxDelivery.id)
+    )
+    if result.scalar_one_or_none() is None:
+        return None
+    await session.refresh(row)
+    return row
+
+
+async def finish(
+    session: AsyncSession,
+    row: MaxDelivery,
+    *,
+    state: str,
+    now: datetime,
+    error: str | None = None,
+    retry_seconds: float = 0,
+) -> None:
+    await session.execute(
+        update(MaxDelivery)
+        .where(MaxDelivery.id == row.id, MaxDelivery.lease == row.lease, MaxDelivery.state == "sending")
+        .values(state=state, lease=None, error_code=error, next_attempt_at=now + timedelta(seconds=retry_seconds))
+    )

app/llm/agent/__init__.py

@@ -22,6 +22,7 @@ from app.config import Settings, get_settings
 from app.core.types import ScrubbedText
 from app.llm.agent.prompts import SYSTEM_PROMPT
 from app.llm.agent.providers import (
+    GigaChatToolProvider,
     MockAgentProvider,
     OpenRouterProvider,
     ProviderError,
@@ -49,7 +50,7 @@ def build_provider(settings: Settings | None = None) -> ToolChatProvider | None:
     s = settings or get_settings()
     mode = s.chat_agent
     if mode == "auto":
-        mode = "openrouter" if s.openrouter_api_key else "off"
+        mode = "gigachat" if s.gigachat_credentials else "openrouter" if s.openrouter_api_key else "off"
     if mode == "openrouter":
         if not s.openrouter_api_key:
             log.warning("chat agent: openrouter selected without OPENROUTER_API_KEY — disabled")
@@ -58,15 +59,16 @@ def build_provider(settings: Settings | None = None) -> ToolChatProvider | None:
     if mode == "mock":
         return MockAgentProvider()
     if mode == "gigachat":
-        # TODO(GigaChat): function calling via the `gigachat` package (functions=..., message.function_call).
-        log.warning("chat agent: gigachat provider not implemented yet — disabled")
-        return None
+        if not s.gigachat_credentials:
+            log.warning("chat agent: gigachat selected without GIGACHAT_CREDENTIALS — disabled")
+            return None
+        return GigaChatToolProvider(s)
     return None
 
 
 async def _chat_with_retry(provider: ToolChatProvider, messages: list[dict[str, Any]]):
     """One retry: OpenRouter occasionally fails a single call (seen live as intermittent ProviderError)."""
-    wire = _wire(messages) if provider.name != "mock" else messages
+    wire = _wire(messages) if provider.name == "openrouter" else messages  # gigachat needs the tool `name`
     try:
         return await provider.chat(wire, TOOL_SPECS)
     except ProviderError as exc:
@@ -139,6 +141,9 @@ async def answer_chat(
     except (ProviderError, TimeoutError) as exc:
         log.error("chat agent provider=%s failed: %s %s", provider.name, type(exc).__name__, exc)
         return None
+    except Exception:  # noqa: BLE001 — the agent is optional: any bug must degrade to the extractive answer, not a 500
+        log.exception("chat agent provider=%s crashed", provider.name)
+        return None
 
 
 def _finish(text: str, ctx: ToolContext, provider: str) -> AgentAnswer | None:

app/llm/agent/prompts.py

@@ -1,6 +1,8 @@
 """System prompt of the chat agent (Russian). Prohibitions follow SPEC §7; grounding: answer only from tools."""
 
-SYSTEM_PROMPT = """Ты — помощник пациента в сервисе сопровождения лечения между визитами к врачу. Пациент лечится у
+from app.core.safety import fill_phones
+
+_SYSTEM_PROMPT = """Ты — помощник пациента в сервисе сопровождения лечения между визитами к врачу. Пациент лечится у
 психиатра; ты отвечаешь на его вопросы о состоянии, лечении и лекарствах.
 
 Как работать:
@@ -32,4 +34,7 @@ SYSTEM_PROMPT = """Ты — помощник пациента в сервисе
 
 Стиль: по-русски, на «вы», спокойно и по-человечески, 3–6 коротких предложений, без markdown-заголовков.
 Если в вопросе есть признаки угрозы жизни — коротко скажи, что важно сразу позвонить 112 или на телефон
-доверия 8-800-2000-122, и что врач будет уведомлён."""
+доверия {phone:helpline}, и что врач будет уведомлён."""
+
+# Numbers come from the single table config/texts/crisis.yaml.
+SYSTEM_PROMPT = fill_phones(_SYSTEM_PROMPT)

app/llm/agent/providers.py

@@ -68,9 +68,10 @@ class OpenRouterProvider:
         if resp.status_code != 200:
             # Provider error bodies are generic (no patient text) — log the message to make failures diagnosable.
             try:
-                detail = str(resp.json().get("error", {}).get("message", ""))[:200]
-            except ValueError:
-                detail = ""
+                err = resp.json().get("error", "")
+                detail = str(err.get("message", "") if isinstance(err, dict) else err)[:200]
+            except (ValueError, AttributeError):
+                detail = resp.text[:200]
             log.error("openrouter http %s: %s", resp.status_code, detail)
             raise ProviderError(f"http {resp.status_code}")
         try:
@@ -90,6 +91,88 @@ class OpenRouterProvider:
         return AssistantTurn(content=msg.get("content"), tool_calls=calls)
 
 
+class GigaChatToolProvider:
+    """GigaChat function calling (RF provider, 152-FZ compliant). Converts the OpenAI-style history the agent keeps:
+    assistant `tool_calls` → `function_call`, `tool` results → role `function` with the function name.
+    GigaChat returns at most one function call per turn — the agent loop handles that naturally."""
+
+    name = "gigachat"
+
+    def __init__(self, settings: Settings, client: Any | None = None) -> None:
+        self._settings = settings
+        self._client = client
+
+    def _get_client(self) -> Any:
+        if self._client is None:
+            from gigachat import GigaChat
+
+            s = self._settings
+            self._client = GigaChat(
+                credentials=s.gigachat_credentials,
+                scope=s.gigachat_scope,
+                model=s.gigachat_agent_model,
+                verify_ssl_certs=s.gigachat_verify_ssl,
+                timeout=s.chat_agent_timeout_s,
+            )
+        return self._client
+
+    @staticmethod
+    def to_messages(messages: list[dict[str, Any]]) -> list[Any]:
+        from gigachat.models import FunctionCall, Messages, MessagesRole
+
+        out = []
+        for m in messages:
+            role = m["role"]
+            if role == "system":
+                out.append(Messages(role=MessagesRole.SYSTEM, content=m["content"]))
+            elif role == "user":
+                out.append(Messages(role=MessagesRole.USER, content=m["content"]))
+            elif role == "assistant":
+                calls = m.get("tool_calls") or []
+                for c in calls or [None]:
+                    fc = None
+                    if c is not None:
+                        fc = FunctionCall(name=c["function"]["name"], arguments=json.loads(c["function"]["arguments"]))
+                    out.append(Messages(role=MessagesRole.ASSISTANT, content=m.get("content") or "", function_call=fc))
+            elif role == "tool":
+                out.append(Messages(role=MessagesRole.FUNCTION, name=m.get("name"), content=m["content"]))
+        return out
+
+    @staticmethod
+    def to_functions(tools: list[dict[str, Any]]) -> list[Any]:
+        from gigachat.models import Function
+
+        return [Function.model_validate(t["function"]) for t in tools]
+
+    async def chat(self, messages: list[dict[str, Any]], tools: list[dict[str, Any]]) -> AssistantTurn:
+        from gigachat.models import Chat
+
+        chat = Chat(
+            messages=self.to_messages(messages),
+            functions=self.to_functions(tools),
+            function_call="auto",
+            temperature=0.1,
+            max_tokens=900,
+        )
+        try:
+            resp = await self._get_client().achat(chat)
+        except Exception as exc:  # noqa: BLE001 — network/auth/HTTP errors of the SDK
+            raise ProviderError(type(exc).__name__) from exc
+        msg = resp.choices[0].message
+        calls = []
+        if msg.function_call is not None:
+            args = msg.function_call.arguments or {}
+            if isinstance(args, str):
+                try:
+                    args = json.loads(args)
+                except json.JSONDecodeError:
+                    args = {}
+            calls.append(ToolCall(id=msg.function_call.name, name=msg.function_call.name, arguments=args))
+        usage = getattr(resp, "usage", None)
+        log.info("gigachat agent ok calls=%d tokens=%s", len(calls), getattr(usage, "total_tokens", None))
+        return AssistantTurn(content=msg.content or None, tool_calls=calls)
+
+
 # ------------------------------------------------------------------------------------------------ offline mock
 
 _DRUG_WORDS = re.compile(

app/main.py

@@ -30,13 +30,25 @@ async def lifespan(_: FastAPI) -> AsyncGenerator[None, None]:
         # In compose Postgres is required and healthy before the app starts; this branch is for running the
         # API (and its tests) without a database. Endpoints touching the DB will fail until it is reachable.
         log.error("db init failed, continuing without db: %s", type(exc).__name__)
+        if settings.max_enabled:
+            raise  # MAX requires persistent bindings and a delivery queue.
     # Lanes fill these in (#13, #11); main.py itself stays frozen (#34).
-    await scheduler.start()
-    await telegram.start()
-    yield
-    await telegram.stop()
-    await scheduler.stop()
-    await dispose()
+    max_channel = None
+    try:
+        await telegram.start()
+        if settings.max_enabled:
+            from app.channels import max_bot
+
+            max_channel = max_bot
+            await max_channel.start()
+        await scheduler.start()
+        yield
+    finally:
+        await scheduler.stop()
+        if max_channel is not None:
+            await max_channel.stop()
+        await telegram.stop()
+        await dispose()
 
 
 app = FastAPI(title="PTSRaiAgent API", version="0.1.0", lifespan=lifespan)

app/scheduler/jobs.py

@@ -22,11 +22,13 @@ from app.db import repo
 from app.db.clinical import PatientProfile
 from app.db.intake import QuestionnaireTask
 from app.db.session import get_clinical_session
-from app.dialog.contracts import Event, Reply, get_engine
+from app.dialog.contracts import Button, Event, Reply, get_engine
+from app.dialog.texts import load_dialog_texts
 from app.integrations.base import integrations
 from app.scheduler import demo
 from app.services import monitoring
 from app.services import questionnaire as service
+from app.services.followup import next_day_check_due
 
 log = logging.getLogger(__name__)
 _worker = None
@@ -43,6 +45,15 @@ async def plan():
             state = await repo.get_dialog_state(session, profile.token)
             if not state or state.data.get("consent") is not True or state.data.get("adult") is not True:
                 continue
+            crisis = state.data.get("crisis")
+            if next_day_check_due(crisis, now):
+                # The day after a crisis the app asks how the person is, the safety plan one tap away.
+                texts = load_dialog_texts()
+                plan_button = Button(label=texts.safety_plan.title.rstrip(":"), data="safety_plan")
+                await integrations.outbox.push(
+                    profile.token, [Reply(text=texts.reach_out.after_crisis, buttons=[[plan_button]], kind="question")]
+                )
+                state.data = {**state.data, "crisis": {**crisis, "followup_sent": now.isoformat()}}
             rows = await service.records(session, profile.token)
             initial = next((r for r in reversed(rows) if r.kind == "intake" and r.status == "complete"), None)
             if initial is None:

app/services/followup.py

@@ -0,0 +1,43 @@
+"""Follow-up after a crisis (clinical review 2026-10-04: «план безопасности и звонок после кризиса — обязательно»).
+
+Every crisis — from the safety lexicon, a rule (PHQ-9 item 9, C-SSRS high) or the questionnaire (red flags, high
+risk) — leaves a task for the doctor on duty: call the patient back, about 24 hours as a guide. The task is an alert
+on the dashboard; «позвонили» is its acknowledgement (`repo.ack_alert`, audited). One open task per patient: a
+repeated crisis signal does not pile up callbacks. On the next day the app itself asks how the person is, with the
+safety plan at hand (`app/scheduler/jobs.py`).
+"""
+
+from datetime import datetime, timedelta
+
+from sqlalchemy.ext.asyncio import AsyncSession
+
+from app.core.types import AlertLevel
+from app.db import repo
+from app.db.clinical import Alert
+
+POST_CRISIS_CALL = "post_crisis_call"
+ON_DUTY = "on-duty"
+CALL_WITHIN = timedelta(hours=24)  # a guide, not a guarantee
+NEXT_DAY_CHECK_AFTER = timedelta(hours=20)
+
+
+async def schedule_post_crisis_call(session: AsyncSession, token: str, now: datetime, *, source: str) -> Alert | None:
+    if POST_CRISIS_CALL in await repo.open_alert_codes(session, token):
+        return None
+    return await repo.add_alert(
+        session,
+        token=token,
+        level=AlertLevel.HIGH,
+        code=POST_CRISIS_CALL,
+        reason="Перезвонить пациенту после кризиса — дежурный специалист, ориентир 24 ч. Отметка «позвонили» — "
+        "подтверждение этого сигнала.",
+        ts=now,
+        params={"due_at": (now + CALL_WITHIN).isoformat(), "assignee": ON_DUTY, "source": source},
+    )
+
+
+def next_day_check_due(crisis: dict | None, now: datetime) -> bool:
+    """The day after a crisis the app asks how the person is — once per crisis episode."""
+    if not crisis or not crisis.get("opened_at") or crisis.get("followup_sent"):
+        return False
+    return now - datetime.fromisoformat(crisis["opened_at"]) >= NEXT_DAY_CHECK_AFTER

app/services/monitoring.py

@@ -30,6 +30,7 @@ from app.db.audit import audit
 from app.db.session import get_clinical_session
 from app.integrations.base import integrations
 from app.services.contracts import register_monitoring
+from app.services.followup import schedule_post_crisis_call
 from app.services.snapshot import build_snapshot
 
 log = logging.getLogger(__name__)
@@ -93,6 +94,7 @@ class RuleMonitoring:
                         ts=now,
                     )
                     notify.append((ON_DUTY_DOCTOR, level, action.reason_ru))
+                    await schedule_post_crisis_call(s, token, now, source=f"rule:{action.code}")
             await refresh_status(s, token)
         log.info("monitoring token=%s actions=%s", token, [a.code for a in actions])
         for doctor_id, level, text in notify:

config/instruments/red_flags.yaml

@@ -0,0 +1,25 @@
+# Red flags — asked first in stage 1, before any scale (clinical review 2026-10-04: «обязательно»).
+# Any «Да» stops the questionnaire: an acute alert to the doctor, a callback task for the doctor on duty and the
+# help screen (crisis script variant by `category`, config/texts/crisis.yaml). Wording — team draft, the doctor
+# approves it (#8). These are not a scale: there is no score, only a stop rule.
+version: red-flags-v1-2026-10-04
+intro: "Сначала несколько коротких вопросов о безопасности. Отвечайте так, как есть сейчас."
+options:
+- {value: 1, label: Да}
+- {value: 0, label: Нет}
+items:
+- id: rf_psychosis
+  text: Слышите ли Вы сейчас голоса или видите то, чего не видят и не слышат другие люди?
+  category: null
+- id: rf_harm_others
+  text: Есть ли у Вас сейчас мысли причинить вред другому человеку?
+  category: harm_others
+- id: rf_weapons
+  text: Есть ли у Вас дома или рядом доступ к оружию?
+  category: null
+- id: rf_violence
+  text: Угрожает ли Вам сейчас кто-то дома или применяет к Вам насилие?
+  category: domestic_violence
+- id: rf_intoxication
+  text: Находитесь ли Вы сейчас в состоянии сильного опьянения или тяжёлой отмены алкоголя либо других веществ?
+  category: null

config/questionnaire.yaml

@@ -1,7 +1,8 @@
 # Review candidate from the supplied MVP PDF, not a signed clinical protocol.
 version: mvp-v2-review-2026-10-03
 approval: null
-cssrs_positive_policy: pending
+# C01 decided by the team after the clinical review (2026-10-04, ADR-013): crisis screen at HIGH risk only.
+cssrs_positive_policy: graded
 rus_audit_s_expand_from_zone: null
 phq2_expand_at: 2
 tsq_expand_at: 6
@@ -9,5 +10,4 @@ phq9_psychologist_at: 5
 phq9_specialist_at: 10
 phq9_priority_at: 20
 pcl5_specialist_at: 31
-pcl5_priority_at: 50
 pcl5_behavior_flag_at: 3

config/questionnaire_demo.yaml

@@ -17,5 +17,4 @@ phq9_psychologist_at: 5
 phq9_specialist_at: 10
 phq9_priority_at: 20
 pcl5_specialist_at: 31
-pcl5_priority_at: 50
 pcl5_behavior_flag_at: 3

config/rules.yaml

@@ -62,7 +62,7 @@ rules:
     params: {}
     actions:
       - {type: alert, level: high}
-    reason_ru: "C-SSRS: умеренный риск, врачу в течение 24 ч"
+    reason_ru: "C-SSRS: умеренный риск, психиатр — ориентир 24 ч"
 
   # ---------------------------------------------------------------- scale thresholds (yellow)
   - id: phq9_severe
@@ -73,10 +73,12 @@ rules:
     reason_ru: "PHQ-9 = {total} (тяжёлая депрессия, порог {threshold})"
 
   - id: pcl5_severe
-    description: Latest PCL-5 total >= 50 → doctor within 24 h.
+    description: >
+      Latest PCL-5 total >= 50 → planned specialist review. Not a priority appointment by itself: risk and flags
+      come first, scales second (clinical review 2026-10-04).
     params: {threshold: 50}
     actions:
-      - {type: alert, level: high}
+      - {type: alert, level: moderate}
     reason_ru: "PCL-5 = {total} (порог {threshold})"
 
   - id: phq9_rise

config/texts/crisis.yaml

@@ -1,4 +1,6 @@
 # Кризисный скрипт (guardrail №2, issue #4). Отправляется ДОСЛОВНО при safety = acute; LLM не вызывается.
+# `resources` — ЕДИНСТВЕННАЯ таблица телефонов приложения: остальные тексты и промпты ссылаются на неё через
+# `{phone:<ключ>}` (app/core/safety.py::fill_phones). Источники и проверка — docs/clinical/crisis-contacts.md.
 # СТАТУС: черновик, утверждает психиатр (#8).
 #
 # Выбор варианта (app/core/safety.py::crisis_reply): `<audience>.<категория>` по порядку category_priority,
@@ -17,6 +19,11 @@ resources:
     name: "Психологическая помощь МЧС России"
     phone: "+7 (495) 989-50-50"
     note: "круглосуточно; стоимость звонка по тарифу оператора"
+  # For minors only (age gate stop text); not a general adult crisis line (docs/clinical/crisis-contacts.md).
+  child_helpline:
+    name: "Детский телефон доверия"
+    phone: "8-800-2000-122"
+    note: "для детей, подростков и родителей; бесплатно, анонимно"
   police:
     name: "Полиция"
     phone: "102"

config/texts/dialog.yaml

@@ -53,7 +53,7 @@ age_gate:
   unclear: "Не удалось понять ответ. Нажмите кнопку или напишите год рождения четырьмя цифрами, например 1990."
   minor_stop: |-
     Спасибо, что ответили. Этот помощник рассчитан на взрослых, поэтому дальше я не смогу с вами работать и не сохраняю ваши ответы.
-    Если вам тяжело или нужна поддержка — позвоните на Детский телефон доверия 8-800-2000-122 (бесплатно, анонимно, круглосуточно) или расскажите взрослому, которому доверяете: родителям, учителю, школьному психологу.
+    Если вам тяжело или нужна поддержка — позвоните на Детский телефон доверия {phone:child_helpline} (бесплатно, анонимно) или расскажите взрослому, которому доверяете: родителям, учителю, школьному психологу.
     Если есть угроза жизни прямо сейчас — звоните 112.
 
 idle:
@@ -79,9 +79,9 @@ revoked:
 
 crisis:
   # Повторный острый сигнал в уже открытом кризисе: скрипт второй раз не шлём, только это + ресурсы.
-  repeat: "Я рядом. Ваш при угрозе жизни звоните 112. Если вам угрожает опасность прямо сейчас — позвоните:"
+  repeat: "Я рядом. Если вам угрожает опасность прямо сейчас — позвоните:"
   # Любое другое сообщение, пока кризис открыт (до подтверждения врача).
-  hold: "Я на связи и читаю вас. Не ждите ответа врача, если помощь нужна сейчас. Если станет хуже — звоните 112 или на телефон доверия +7 (495) 989-50-50."
+  hold: "Я на связи и читаю вас. Не ждите ответа врача, если помощь нужна сейчас. Если станет хуже — звоните 112 или на телефон доверия {phone:helpline}."
   # Врач подтвердил кризисный алерт (doctor_ack): выходим из кризиса.
   closed: "Ваш врач получил сообщение и в курсе вашей ситуации. Спасибо, что остаётесь на связи. Если снова станет тяжело — напишите мне в любой момент."
 
@@ -101,7 +101,7 @@ safety_plan:
     - "Что помогает мне самому: прогулка, душ, дыхание, любимое дело."
     - "Люди и места, которые отвлекают: к кому можно пойти."
     - "Кому позвонить, если тяжело: близкий человек, сослуживец."
-    - "Специалисты: ваш врач, телефон доверия +7 (495) 989-50-50, экстренные службы 112."
+    - "Специалисты: ваш врач, телефон доверия {phone:helpline}, экстренные службы 112."
     - "Безопасная среда: оружие и лишние лекарства — на хранение близкому человеку."
   means_restriction: "Если дома есть оружие или запас лекарств — попросите близкого человека временно хранить их у себя."
 
@@ -109,10 +109,12 @@ reach_out:
   silence: "Давно не было вестей от вас. Как вы? Можно ответить одним словом — мне важно знать, что с вами всё в порядке."
   missed_doses: "Заметил, что несколько приёмов препарата пропущено. Всё ли в порядке? Если что-то мешает — расскажите, я передам врачу."
   default: "Хотел узнать, как вы. Напишите пару слов, когда будет удобно."
+  # The day after a crisis (app/services/followup.py); the doctor on duty also calls back.
+  after_crisis: "Как вы сегодня? Вчера было очень тяжело — мне важно знать, что вы в порядке. Ваш план безопасности под кнопкой ниже. С вами также свяжется дежурный специалист. Если станет хуже — звоните 112 или на телефон доверия {phone:helpline}."
 
 visit:
   button: "Записаться к врачу раньше"
 
 unavailable: |-
   Сейчас у меня технические неполадки, и я не могу сохранить ваше сообщение. Пожалуйста, напишите чуть позже.
-  Если вам плохо прямо сейчас — звоните 112 или на телефон доверия +7 (495) 989-50-50.
+  Если вам плохо прямо сейчас — звоните 112 или на телефон доверия {phone:helpline}.

config/texts/max.yaml

@@ -0,0 +1,8 @@
+connected: "Уведомления подключены. Здесь будут появляться напоминания с сайта. Отключить их можно командой /stop."
+not_connected: "Чтобы получать уведомления, откройте сайт и подключите MAX в настройках уведомлений."
+invalid: "Не удалось подключить уведомления. Создайте новую ссылку на сайте. Если MAX уже подключён к другому аккаунту, сначала отключите прежнюю привязку."
+stopped: "Уведомления отключены. Подключить их снова можно по новой ссылке с сайта."
+help: "Этот бот присылает уведомления. Пройти тесты, посмотреть результаты и продолжить общение можно на сайте. Команда /stop отключает уведомления."
+notification: "На сайте есть напоминание для вас. Откройте личный кабинет, чтобы продолжить."
+completed: "Прохождение теста завершено. Подробности доступны в личном кабинете на сайте."
+open_site: "Открыть сайт"

config/texts/results.yaml

@@ -32,13 +32,13 @@ findings:
     text: "Рекомендуем консультацию нарколога — параллельно с основным маршрутом."
   suicide_low:
     title: "Тяжёлые мысли"
-    text: "Вы отметили мысли о смерти. Мы добавили план безопасности и будем каждый день коротко спрашивать о самочувствии. Если станет тяжело — звоните 112 или на телефон доверия."
+    text: "Вы отметили мысли о смерти. Мы добавили план безопасности и будем каждый день коротко спрашивать о самочувствии. Если станет тяжело — звоните 112 или на телефон доверия {phone:helpline}."
   tbi:
     title: "Контузия или ЧМТ"
     text: "Рекомендуем консультацию невролога."
 
 routes:
-  urgent_psychiatrist: "Срочно свяжитесь с психиатром — сегодня или завтра."
+  urgent_psychiatrist: "Срочно свяжитесь с психиатром — ориентир: в течение 24 часов."
   priority_psychiatrist: "Рекомендуем приоритетную запись к психиатру в ближайшие дни."
   psychiatrist_or_psychotherapist: "Рекомендуем плановую запись к психиатру или психотерапевту."
   psychologist: "Рекомендуем консультацию психолога."

dashboard/components/patient_card.py

@@ -42,7 +42,10 @@ def dose_strip_html(grid: h.DoseGrid, start: date | None) -> str:
         f'<span><i style="border:1.5px dashed var(--grey)"></i>ожидается · {c["pending"]}</span>'
         "</div>"
     )
-    return f'<div class="mt-doses" style="grid-template-columns:{cols}">{"".join(cells)}</div>{legend}'
+    return (
+        f'<div class="mt-dose-scroll"><div class="mt-doses" style="grid-template-columns:{cols}">'
+        f"{''.join(cells)}</div></div>{legend}"
+    )
 
 
 def _tile(label: str, value: str, hint: str = "", tone: str = "blue") -> str:
@@ -181,7 +184,7 @@ def render(card: PatientCard, today: date | None) -> None:
 
     main, side = st.columns([1.75, 1], gap="large")
     with main:
-        with st.container(border=True):
+        with st.container(border=True, key="panel-scales"):
             c1, c2 = st.columns(2)
             for col, scale_id, title in ((c1, "phq9", "PHQ-9"), (c2, "pcl5", "PCL-5")):
                 fig = charts.scale_figure(card.series, scale_id, title, start)
@@ -191,22 +194,22 @@ def render(card: PatientCard, today: date | None) -> None:
                     else:
                         st.plotly_chart(fig, config=theme.PLOTLY_CONFIG, key=f"chart-{scale_id}")
             st.caption("◇ — внеплановое заполнение (по триггеру правил). Полосы — градации тяжести из config/scales.")
-        with st.container(border=True):
+        with st.container(border=True, key="panel-wellbeing"):
             fig = charts.wellbeing_figure(card.series, start)
             if fig is None:
                 st.caption("Ежедневных чек-инов пока нет")
             else:
                 st.plotly_chart(fig, config=theme.PLOTLY_CONFIG, key="chart-wellbeing")
                 st.caption("Красная зона настроения ≤ 3 (3 дня → внеплановый PHQ-9); пунктир — сон 4 ч.")
-        with st.container(border=True):
+        with st.container(border=True, key="panel-doses"):
             st.html('<div class="mt-panel-title">Календарь приёма</div>')
             st.html(dose_strip_html(grid, start))
     with side:
-        with st.container(border=True):
+        with st.container(border=True, key="panel-alerts"):
             _alerts_feed(card.alerts, today)
-        with st.container(border=True):
+        with st.container(border=True, key="panel-summary"):
             _summary(card.summary)
-        with st.container(border=True):
+        with st.container(border=True, key="panel-safety"):
             _safety_plan(card.safety_plan)
-        with st.container(border=True):
+        with st.container(border=True, key="panel-prescriptions"):
             _prescriptions(card)

dashboard/console/playback_ui.py

@@ -51,7 +51,7 @@ def render_playback_panel(persona: dict[str, Any]) -> None:
     token = persona["token"]
     scenario, source = w.scenario_for(persona)
     state = w.playback_state(token)
-    st.subheader("🎬 Сценарий демо")
+    st.subheader("Сценарий демо")
     _scenario_source_controls(persona, source)
     if scenario.errors:
         with st.expander(f"⚠️ Замечания к сценарию: {len(scenario.errors)}", expanded=not scenario.days):

dashboard/console/widgets.py

@@ -368,10 +368,9 @@ def render_doctor_panel(highlight_token: str | None, *, key: str = "doc") -> Non
     ]
     for a in fresh_acute[:1]:
         st.markdown(
-            "<div style='background:#c62828;color:#fff;padding:18px 20px;border-radius:12px;"
-            "font-size:1.35rem;font-weight:700;margin-bottom:8px'>"
+            "<div class='mt-banner t-red mt-console-alert'><div>"
             f"🚨 ОСТРЫЙ АЛЕРТ · {_escape(a.get('patient_name', ''))} · {_fmt_ts(a.get('ts'))}<br>"
-            f"<span style='font-size:1.05rem;font-weight:500'>{_escape(a.get('reason', ''))}</span></div>",
+            f"<div class='mt-sub'>{_escape(a.get('reason', ''))}</div></div></div>",
             unsafe_allow_html=True,
         )
         c1, c2 = st.columns(2)

dashboard/pages/1b_Подключить_пациента.py

@@ -68,7 +68,7 @@ def _reset() -> None:
 
 def _result(res: ConnectPatientOut, name: str) -> None:
     link = h.absolute_link(res.deep_link, os.environ.get("DASHBOARD_PUBLIC_URL", "http://localhost:8501"))
-    with st.container(border=True):
+    with st.container(border=True, key="panel-connect-result"):
         st.html(
             f'<div class="mt-kicker">Пациент подключён · {escape(name)}</div>'
             '<div class="mt-sub" style="margin:4px 0 10px">Покажите QR пациенту или продиктуйте код — бот спросит '
@@ -108,7 +108,7 @@ def main() -> None:
     st.button("Заполнить демо-данными (Андрей)", icon=":material/auto_fix_high:", on_click=_fill_demo, args=(today,))
 
     left, right = st.columns(2, gap="large")
-    with left, st.container(border=True):
+    with left, st.container(border=True, key="panel-connect-person"):
         st.html('<div class="mt-panel-title">Пациент</div>')
         st.text_input("Имя и инициал фамилии", key="cp_name", placeholder="Андрей С.", help="Без полного ФИО")
         a, b = st.columns(2)
@@ -128,7 +128,7 @@ def main() -> None:
             key="cp_modules",
             format_func=lambda m: h.MODULE_LABELS[m],
         )
-    with right, st.container(border=True):
+    with right, st.container(border=True, key="panel-connect-prescription"):
         st.html('<div class="mt-panel-title">Назначение</div>')
         d1, d2 = st.columns([1.4, 1])
         with d1:

dashboard/pages/2_Демо-консоль.py

@@ -14,21 +14,31 @@ sys.path.insert(0, str(Path(__file__).resolve().parents[1]))
 from console import widgets as w  # noqa: E402
 from console.playback_ui import render_playback_panel  # noqa: E402
 
+from dashboard import theme  # noqa: E402
+from dashboard.components import ui  # noqa: E402
+
 st.set_page_config(page_title="Демо-консоль", page_icon="🎬", layout="wide")
 
+st.html(theme.CSS)
+st.html(
+    ui.page_header(
+        "Демо-консоль",
+        "Чат пациента и сценарий сопровождения. Прототип на синтетических данных.",
+        kicker="Демонстрация",
+    )
+)
+
 persona = w.select_persona()
 w.render_connect_hero()
 w.show_flash()
 st.sidebar.caption(f"API: {w.get_api().base_url}")
 
-st.title("Демо-консоль")
-st.caption("Прототип на синтетических данных. Время — виртуальные демо-часы (ADR-005).")
-w.render_clock_bar(persona, key="console-clock")
-st.divider()
+with st.container(border=True, key="panel-console-clock"):
+    w.render_clock_bar(persona, key="console-clock")
 
 chat_col, play_col = st.columns([1.05, 1], gap="large")
-with chat_col:
-    st.subheader(f"💬 Чат пациента — {persona.get('display_name') or persona['token']}")
+with chat_col, st.container(border=True, key="panel-console-chat"):
+    st.subheader(f"Чат пациента — {persona.get('display_name') or persona['token']}")
     w.render_chat(persona["token"], height=560, key="console-chat")
-with play_col:
+with play_col, st.container(border=True, key="panel-console-scenario"):
     render_playback_panel(persona)

dashboard/pages/3_Сплит-экран.py

@@ -15,12 +15,12 @@ sys.path.insert(0, str(Path(__file__).resolve().parents[1]))
 
 from console import widgets as w  # noqa: E402
 
+from dashboard import theme  # noqa: E402
+from dashboard.components import ui  # noqa: E402
+
 st.set_page_config(page_title="Сплит-экран", page_icon="🖥️", layout="wide", initial_sidebar_state="collapsed")
-st.markdown(
-    "<style>.block-container{padding-top:1.2rem;max-width:100%} "
-    "[data-testid='stMarkdownContainer'] p, [data-testid='stMarkdownContainer'] li{font-size:1.08rem}</style>",
-    unsafe_allow_html=True,
-)
+st.html(theme.CSS)
+st.html(ui.page_header("Сплит-экран", "Пациент и врач: сопровождение в реальном времени.", kicker="Демонстрация"))
 
 persona = w.select_persona()
 w.show_flash()
@@ -44,15 +44,15 @@ if clicked and nxt is not None:
     st.rerun()
 
 left, right = st.columns([1.1, 1], gap="large")
-with left:
+with left, st.container(border=True, key="panel-split-patient"):
     url = w.patient_web_url()
     if url:
-        st.markdown(f"#### 📱 Пациент — {persona.get('display_name') or token}")
+        st.markdown(f"#### Пациент — {persona.get('display_name') or token}")
         st.iframe(url, height=760)
         st.caption(f"Веб-приложение пациента: {url}")
     else:
-        st.markdown(f"#### 💬 Пациент — {persona.get('display_name') or token}")
+        st.markdown(f"#### Пациент — {persona.get('display_name') or token}")
         w.render_chat(token, height=600, key="split-chat")
-with right:
-    st.markdown("#### 🩺 Кабинет врача — д-р Смирнова Е. А.")
+with right, st.container(border=True, key="panel-split-doctor"):
+    st.markdown("#### Кабинет врача — д-р Смирнова Е. А.")
     w.polled_doctor_panel(token, key="split-doc")

dashboard/theme.py

@@ -138,8 +138,8 @@ div[class*="st-key-prow-"] {{ border-top:1px solid var(--line); padding:18px 0 4
 .mt-empty p {{ font-size:.85rem; margin:8px 0 0; }}
 
 /* ---------- chips, badges, bars ---------- */
-.mt-chip {{ display:inline-block; font-size:.72rem; padding: 1px 8px; border-radius: 999px; margin-right: 4px;
-  background: var(--blue-tint); color: var(--blue-ink); font-weight: 500; }}
+.mt-chip {{ display:inline-block; font-size:.72rem; padding: 1px 8px; border-radius: 5px; margin-right: 4px;
+  background: #edf3ee; color: #38634b; font-weight: 500; }}
 .mt-badge {{ display:inline-flex; align-items:center; gap:6px; font-size:.7rem; font-weight:550; padding: 5px 8px;
   border-radius: 5px; white-space: normal; }}
 .mt-badge.t-red {{ background: var(--red-tint); color: var(--red-ink); }}
@@ -166,7 +166,7 @@ div[class*="st-key-prow-"] {{ border-top:1px solid var(--line); padding:18px 0 4
 .mt-banner b {{ color: inherit; }}
 .mt-pulse {{ width: 12px; height: 12px; border-radius: 50%; background: var(--red); margin-top: 5px; flex: none;
   box-shadow: 0 0 0 4px #faeeee; }}
-.mt-panel-title {{ font-size: .8rem; text-transform: uppercase; letter-spacing: .07em; font-weight: 650;
+.mt-panel-title {{ font-size: .82rem; text-transform: uppercase; letter-spacing: .03em; font-weight: 550;
   color: var(--ink-3); margin: 2px 0 8px; }}
 .mt-alert {{ border-left: 4px solid var(--grey); padding: 4px 0 4px 12px; }}
 .mt-alert.t-red {{ border-left-color: var(--red); }}
@@ -175,9 +175,9 @@ div[class*="st-key-prow-"] {{ border-top:1px solid var(--line); padding:18px 0 4
 .mt-alert .when {{ color: var(--ink-3); font-size: .78rem; }}
 .mt-alert .why {{ color: var(--ink); font-weight: 600; font-size: .92rem; margin: 2px 0; }}
 .mt-alert.acked .why {{ color: var(--ink-3); font-weight: 500; }}
-.mt-summary {{ background: var(--blue-tint); border-radius: 12px; padding: 14px 16px; color: var(--ink);
-  line-height: 1.5; font-size: .93rem; }}
-.mt-summary .disc {{ color: var(--blue-ink); font-size: .76rem; margin-top: 8px; }}
+.mt-summary {{ background: #f4f6f2; border:1px solid var(--line); border-radius: 12px; padding: 14px 16px;
+  color: var(--ink); line-height: 1.5; font-size: .93rem; }}
+.mt-summary .disc {{ color: var(--ink-2); font-size: .76rem; margin-top: 8px; }}
 .mt-plan ol {{ margin: 0; padding-left: 1.2rem; }}
 .mt-plan li {{ margin: 3px 0; color: var(--ink); font-size: .9rem; }}
 
@@ -195,6 +195,21 @@ div[class*="st-key-prow-"] {{ border-top:1px solid var(--line); padding:18px 0 4
 .mt-legend i {{ display:inline-block; width: 12px; height: 12px; border-radius: 3px; margin-right: 5px;
   vertical-align: -1px; }}
 
+/* ---------- internal pages ---------- */
+div[class*="st-key-panel-"] {{ background:var(--surface); border:1px solid var(--line); border-radius:12px;
+  padding:20px; }}
+[data-testid="stExpander"] {{ background:var(--surface); border-color:var(--line); border-radius:12px; }}
+[data-testid="stChatMessage"] {{ background:#f4f6f2; border:1px solid var(--line); border-radius:12px; }}
+[data-testid="stChatInput"] {{ background:var(--surface); border:1px solid var(--line); border-radius:8px; }}
+[data-testid="stNumberInputContainer"], [data-testid="stDateInput"] input {{
+  background:var(--surface); color:var(--ink); border-color:var(--line); border-radius:8px; }}
+[data-testid="stApp"] [data-variant="pills"][data-selected] {{ background:#edf3ee; color:#285e4e;
+  border-color:#b4c6ba; }}
+.mt-console-alert {{ font-size:1.1rem; font-weight:600; }}
+.mt-console-alert .mt-sub {{ color:var(--red-ink); font-weight:400; }}
+.mt-dose-scroll {{ overflow-x:auto; padding-bottom:4px; }}
+.mt-doses {{ min-width:max-content; }}
+
 /* ---------- connect result ---------- */
 .mt-code {{ font-size: 2.4rem; font-weight: 700; letter-spacing: .12em; color: var(--ink);
   font-variant-numeric: tabular-nums; }}
@@ -222,6 +237,8 @@ div[class*="st-key-prow-"] {{ border-top:1px solid var(--line); padding:18px 0 4
   .mt-mobile-label {{ display:block; color:var(--ink-3); font-size:.68rem; margin-bottom:5px; }}
   .mt-row-details {{ grid-template-columns:1fr; gap:12px; }}
   .mt-list-footer {{ flex-wrap:wrap; }}
+  .mt-head .mt-side {{ text-align:left; }}
+  div[class*="st-key-panel-"] {{ padding:16px; }}
   .mt-tip:hover::after, .mt-tip:focus-visible::after {{ display:none; }}
 }}
 @media (prefers-reduced-motion: reduce) {{

docs/DECISIONS.md

@@ -3,6 +3,17 @@
 > Живой журнал: **что** решили и **почему**. Новые записи — сверху. Одна запись = одно решение.
 > При конфликте с [`docs/info/SPEC.md`](info/SPEC.md) действует ADR.
 
+## 2026-10-04 — ADR-013: Правки по клиническому ревью — красные флаги, одно правило кризиса, звонок после кризиса, одна таблица номеров
+**Контекст:** ревью опросников: обязательны блок красных флагов и план безопасности со звонком после кризиса; маршрутизация должна сначала смотреть на риск и флаги, потом на шкалы; в документе два противоречащих правила кризисного экрана («любое Да» против «только высокий риск»); кризисные номера разбросаны по текстам (и чат-агент давал взрослым детский телефон доверия).
+**Решение:**
+1. Красные флаги (`config/instruments/red_flags.yaml`) идут первыми в этапе 1: голоса/видения, мысли причинить вред другому, доступ к оружию, насилие дома, сильное опьянение или отмена. Любое «Да» останавливает опрос: острый алерт врачу и экран помощи нужного варианта (`harm_others`, `domestic_violence`).
+2. Одно правило кризиса во всём приложении: кризисный экран открывается только при **высоком** риске C-SSRS. Умеренный риск — стоп опроса и психиатр, «ориентир 24 ч»; низкий — флаг врачу, план безопасности, опрос продолжается. Пункт 9 PHQ-9 при отрицательном C-SSRS — флаг «расхождение» и план безопасности; без пройденного C-SSRS (плановый PHQ-9, дневник) — сразу C-SSRS, решает его уровень. `config/questionnaire.yaml`: `cssrs_positive_policy: graded` (C01).
+3. После любого кризиса дежурному создаётся задача «перезвонить пациенту» (алерт `post_crisis_call`, ориентир 24 ч; «позвонили» — подтверждение алерта), одна на пациента, пока открыта. На следующий день приложение само спрашивает «как вы» с кнопкой плана безопасности (`app/services/followup.py`).
+4. Маршрут: риск и флаги → шкалы. PCL-5 ≥50 убран из приоритетной записи (и в правилах дашборда `pcl5_severe` — уровень moderate): высокий PCL-5 ведёт к плановой записи к специалисту.
+5. Все телефоны — только в `config/texts/crisis.yaml`; остальные тексты и промпт агента ссылаются через `{phone:<ключ>}`, неизвестный ключ роняет загрузку, тест не пускает «голые» номера в код и тексты.
+**Причина:** врач назвал пункты 1–2 обязательными; одно правило кризиса исключает расхождение демо с документом; неверный номер на кризисном экране недопустим.
+**Последствия:** формулировки красных флагов — черновик команды, утверждает врач (#8). Старое правило дашборда `phq9_item9` (ADR-006, сценарий без опросника) по-прежнему поднимает кризис по п.9 — свести при следующем ревью правил.
+
 ## 2026-10-04 — ADR-012: Два этапа опросов — общий скрининг, предварительный результат пациенту, дневник по результату
 **Контекст:** PDF «Опросники для MVP» (этап 1) и «Этап 2: наблюдение после диагноза». Пациент должен видеть, что у него всё в порядке или есть признаки депрессии/ПТСР, и дальше вести дневник под свой результат. Клиническая политика (`config/questionnaire.yaml`) закрыта до решений врача C01–C09, поэтому в демо опрос всегда заканчивался остановкой «нужна оценка специалиста».
 **Решение:** этап 1 общий для всех и идёт в фиксированном порядке документа: PHQ-2 → фильтр травмы/TSQ → RUS-AUDIT-S → C-SSRS → общие вопросы, затем этап 2 только там, где этап 1 положительный. Пункты внутри шкал не переставляются. Стоп-правила риска срабатывают после каждого ответа. После этапа 1 правила (`app/core/interpretation.py`, тексты в `config/texts/results.yaml`) показывают пациенту предварительный результат: «не выявлено», «предположение депрессии» (PHQ-9 ≥10), «склонность к ПТСР» (PCL-5 ≥31), алкоголь, ЧМТ, маршрут. Это всегда «результат скрининга, не диагноз». Результат включает модули дневника: `depression` и `veteran` (ПТСР). Без врача их определяет скрининг, модули врача сохраняются и дополняются. Дневник этапа 2 состоит из двух частей: утро (часы сна, качество сна, порции алкоголя) и вечер (настроение, лекарства + модули: 3 пункта PHQ-9 в день по кругу, короткая PCL-5 из 4 пунктов). C-SSRS «с последнего контакта» задаётся каждый вечер только при суицидальном риске. Флаги считаются по недельным средним против личной нормы за первые 14 дней и выносят полную шкалу раньше срока. Каждая запись хранит интерпретацию, показанную при завершении; журнал отдаёт `/me/{token}/results`. Демо (`INTAKE_DEMO=1` + демо-часы) читает отдельный `config/questionnaire_demo.yaml`, помеченный «не клиническое согласование», а реальная политика не меняется.

docs/clinical/README.md

@@ -160,7 +160,7 @@ q6 за всю жизнь всем; при положительном q6 уто
 
 | ID | Решение, которое нужно зафиксировать | Статус |
 |---|---|---|
-| C01 | Любой «Да» останавливает обычный опрос или разрешено продолжение после низкого риска? Различить обычный опрос, уточнение риска и кризисную помощь. Новый PDF с.1 против с.12; в старом с.1 против с.11. Скриншот поддерживает остановку. | pending |
+| C01 | Любой «Да» останавливает обычный опрос или разрешено продолжение после низкого риска? Различить обычный опрос, уточнение риска и кризисную помощь. Новый PDF с.1 против с.12; в старом с.1 против с.11. Скриншот поддерживает остановку. | **решено 2026-10-04 (ADR-013):** кризисный экран только при высоком риске; умеренный — стоп и психиатр (ориентир 24 ч); низкий — флаг, план безопасности, продолжение. `cssrs_positive_policy: graded`. Подпись врача — в #8. |
 | C02 | Использовать сумму ≥1 или согласованную границу зоны для расширения RUS-AUDIT-S? Не переносить порог AUDIT-C ≥3/≥4. | pending |
 | C03 | Самозаполнение полного RUS-AUDIT, таблица стандартных порций, порядок дополнения и повторные замеры. | pending |
 | C04 | Новая спецификация: TSQ ≥6 вместо PC-PTSD-5 ≥3; получить приложение Г1, согласовать применение и PCL-5 ≥31 для популяции. TSQ из приложения Г1 редакции 2023 года уже добавлен; актуальность редакции и применение требуют подтверждения. | pending |

docs/clinical/crisis-contacts.md

@@ -1,5 +1,8 @@
 # Проверка контактов: 3 октября 2026
 
+> **Единая таблица номеров приложения — `config/texts/crisis.yaml` (`resources`).** Остальные тексты и промпт
+> чат-агента ссылаются на неё через `{phone:<ключ>}` (ADR-013); номер меняется в одном месте.
+
 Проверены официальные страницы, **не телефонное соединение**. Никаких звонков
 или уведомлений службам/врачу не выполнялось.
 

infra/deploy/deploy.sh

@@ -0,0 +1,24 @@
+#!/usr/bin/env bash
+# Deploy origin/dev to the shared server (ssh alias `vobot`, dir /srv/ptsr). Run from a clean checkout:
+#   infra/deploy/deploy.sh [git-ref]        default: origin/dev
+# Keeps /srv/ptsr/.env (secrets live only on the server) and the Postgres volume.
+set -euo pipefail
+REF=${1:-origin/dev}
+HOST=${DEPLOY_HOST:-vobot}
+DIR=/srv/ptsr
+git fetch -q origin || true
+SHA=$(git rev-parse --short "$REF")
+echo "deploy $REF ($SHA) -> $HOST:$DIR"
+git archive --format=tar "$REF" | ssh "$HOST" "rm -rf $DIR/app.new && mkdir -p $DIR/app.new && tar -x -C $DIR/app.new"
+ssh "$HOST" bash -s <<SH
+set -euo pipefail
+cd $DIR
+cp .env app.new/.env
+rm -rf app.old; [ -d app ] && mv app app.old; mv app.new app
+cd app
+echo "$SHA" > REVISION
+docker run --rm -v "\$PWD/web:/w" -w /w node:20-alpine sh -c "npm ci --no-audit --no-fund >/dev/null && npm run build >/dev/null"
+docker compose -p ptsr -f docker-compose.yml -f infra/deploy/docker-compose.server.yml up -d --build </dev/null
+for i in \$(seq 1 40); do curl -sf 127.0.0.1:8010/health >/dev/null && break; sleep 3; done
+curl -sf 127.0.0.1:8010/health && echo " api ok"
+SH

infra/deploy/docker-compose.server.yml

@@ -0,0 +1,30 @@
+# Server override (shared host with vobot): loopback-only ports behind host nginx, restart policy, memory caps.
+#   docker compose -p ptsr -f docker-compose.yml -f infra/deploy/docker-compose.server.yml up -d --build
+services:
+  postgres:
+    ports: !reset []
+    restart: unless-stopped
+    mem_limit: 512m
+
+  app:
+    ports: !override
+      - "127.0.0.1:8010:8000"
+    restart: unless-stopped
+    mem_limit: 768m
+
+  dashboard:
+    command:
+      - streamlit
+      - run
+      - dashboard/app.py
+      - --server.port=8501
+      - --server.address=0.0.0.0
+      - --server.baseUrlPath=doctor
+      - --browser.gatherUsageStats=false
+    environment:
+      API_BASE_URL: http://app:8000
+      DASHBOARD_PUBLIC_URL: ${PUBLIC_URL:-http://localhost}/doctor
+    ports: !override
+      - "127.0.0.1:8511:8501"
+    restart: unless-stopped
+    mem_limit: 768m

infra/deploy/nginx-meditron.conf

@@ -0,0 +1,52 @@
+# meditron.tenvex.ru — PTSRaiAgent prototype (synthetic data only).
+#   /          patient web app (static, web/dist)
+#   /api/      FastAPI (127.0.0.1:8010)
+#   /doctor/   Streamlit doctor dashboard + demo console (127.0.0.1:8511, baseUrlPath=doctor)
+# TLS: after the DNS A-record exists — certbot --nginx -d meditron.tenvex.ru
+
+map $http_upgrade $ptsr_connection_upgrade {
+    default upgrade;
+    ''      close;
+}
+
+server {
+    listen 80;
+    listen [::]:80;
+    server_name meditron.tenvex.ru;
+
+    access_log /var/log/nginx/ptsr-access.log;
+    client_max_body_size 5m;
+
+    root /srv/ptsr/app/web/dist;
+    index index.html;
+
+    location / {
+        try_files $uri $uri/ /index.html;
+    }
+
+    location /api/ {
+        proxy_pass http://127.0.0.1:8010;
+        proxy_set_header Host $host;
+        proxy_set_header X-Real-IP $remote_addr;
+        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
+        proxy_set_header X-Forwarded-Proto $scheme;
+        proxy_read_timeout 120s;   # chat agent + scheduler replay on clock advance
+    }
+
+    location ~ ^/(docs|openapi.json|health)$ {
+        proxy_pass http://127.0.0.1:8010;
+        proxy_set_header Host $host;
+    }
+
+    location /doctor/ {
+        proxy_pass http://127.0.0.1:8511;
+        proxy_http_version 1.1;
+        proxy_set_header Upgrade $http_upgrade;
+        proxy_set_header Connection $ptsr_connection_upgrade;
+        proxy_set_header Host $host;
+        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
+        proxy_set_header X-Forwarded-Proto $scheme;
+        proxy_read_timeout 86400s;
+        proxy_buffering off;
+    }
+}

tests/test_api_max.py

@@ -0,0 +1,103 @@
+"""MAX endpoints authenticate before reading bindings or accepting events."""
+
+import sys
+from types import SimpleNamespace
+from unittest.mock import AsyncMock
+from urllib.parse import parse_qs, urlsplit
+
+import pytest
+from httpx import ASGITransport, AsyncClient
+from sqlalchemy.exc import OperationalError
+
+from app.config import get_settings
+from app.core import clock
+from app.db import repo, session
+from app.db.bootstrap import init_db
+from app.integrations import max_store
+from app.main import app
+
+BASE = "/api/v1/me/notifications/max"
+HOOK = "/api/v1/webhooks/max"
+TOKEN = "synthetic-patient"
+AUTH = {"Authorization": f"Bearer {TOKEN}"}
+SECRET = "test-secret-" * 4
+
+
+@pytest.fixture
+async def client(monkeypatch):
+    for key, value in {
+        "MAX_ENABLED": "true",
+        "MAX_BOT_TOKEN": "fake-token",
+        "MAX_BOT_USERNAME": "test_bot",
+        "MAX_WEBHOOK_SECRET": SECRET,
+        "MAX_WEBHOOK_URL": "https://api.example.org" + HOOK,
+        "MAX_SITE_URL": "https://example.org",
+    }.items():
+        monkeypatch.setenv(key, value)
+    get_settings.cache_clear()
+    await session.configure(identity_url="sqlite+aiosqlite:///:memory:", clinical_url="sqlite+aiosqlite:///:memory:")
+    await init_db()
+    async with session.get_clinical_session() as s:
+        await repo.upsert_profile(s, token=TOKEN, doctor_id="")
+        await repo.set_dialog_state(
+            s, token=TOKEN, state="idle", data={"consent": True, "adult": True}, now=clock.now()
+        )
+    async with AsyncClient(transport=ASGITransport(app=app), base_url="http://test") as c:
+        yield c
+    await session.configure()
+    get_settings.cache_clear()
+
+
+@pytest.mark.parametrize("auth", [{}, {"Authorization": "Bearer unknown"}, {"Authorization": "Basic test"}])
+async def test_auth_required(client, auth):
+    assert (await client.get(BASE, headers=auth)).status_code == 401
+    assert (await client.post(BASE + "/link", headers=auth, json={"consent": True})).status_code == 401
+    assert (await client.delete(BASE, headers=auth)).status_code == 401
+
+
+async def test_link_requires_consent_and_hides_patient_credential(client):
+    for body in ({}, {"consent": False}, {"consent": True, "user_id": 100}):
+        assert (await client.post(BASE + "/link", headers=AUTH, json=body)).status_code == 422
+    response = await client.post(BASE + "/link", headers=AUTH, json={"consent": True})
+    assert response.status_code == 200
+    assert TOKEN not in response.text
+    url = urlsplit(response.json()["url"])
+    assert url.netloc == "max.ru" and url.path == "/test_bot"
+    code = parse_qs(url.query)["start"][0]
+    async with session.get_identity_session() as s:
+        assert await max_store.bind(s, code, 100, clock.now()) == TOKEN
+    assert (await client.get(BASE, headers=AUTH)).json()["connected"] is True
+    assert (await client.delete(BASE, headers=AUTH)).json()["connected"] is False
+
+
+async def test_revoke_consent_prevents_linking(client):
+    async with session.get_clinical_session() as s:
+        await repo.set_dialog_state(
+            s, token=TOKEN, state="idle", data={"consent": False, "adult": True}, now=clock.now()
+        )
+    assert (await client.post(BASE + "/link", headers=AUTH, json={"consent": True})).status_code == 403
+
+
+async def test_disabled_service_still_allows_disconnect(client, monkeypatch):
+    monkeypatch.setenv("MAX_ENABLED", "false")
+    get_settings.cache_clear()
+    assert (await client.get(BASE, headers=AUTH)).json()["available"] is False
+    assert (await client.post(BASE + "/link", headers=AUTH, json={"consent": True})).status_code == 503
+    assert (await client.post(HOOK, json={})).status_code == 503
+    assert (await client.delete(BASE, headers=AUTH)).status_code == 200
+
+
+async def test_webhook_secret_checked_before_body_or_adapter(client):
+    assert (await client.post(HOOK, content="not-json")).status_code == 403
+    assert (await client.post(HOOK, headers={"X-Max-Bot-Api-Secret": "wrong"}, json={})).status_code == 403
+    headers = {"X-Max-Bot-Api-Secret": SECRET}
+    assert (await client.post(HOOK, headers=headers, content="not-json")).status_code == 400
+    assert (await client.post(HOOK, headers=headers, json=[])).status_code == 422
+    assert (await client.post(HOOK, headers=headers, content=" " * 65537)).status_code == 413
+
+
+async def test_webhook_storage_failure_is_retryable_without_identity_details(client, monkeypatch):
+    handler = AsyncMock(side_effect=OperationalError("private SQL", {"token": TOKEN}, Exception("private")))
+    monkeypatch.setitem(sys.modules, "app.channels.max_bot", SimpleNamespace(handle_update=handler))
+    response = await client.post(HOOK, headers={"X-Max-Bot-Api-Secret": SECRET}, json={})
+    assert response.status_code == 503 and TOKEN not in response.text and "private" not in response.text

tests/test_api_patient_web.py

@@ -169,8 +169,8 @@ async def test_demo_flag_opens_intake_in_the_engine(client: AsyncClient, monkeyp
     await press()
     await press("consent:yes")
     buttons = await press("age:adult")
-    # Stage 1 starts with PHQ-2, in the order of the MVP questionnaire.
-    assert any(b.startswith("iq:") and ":phq9_1:" in b for b in buttons)
+    # Stage 1 starts with the red-flag block, then the order of the MVP questionnaire.
+    assert any(b.startswith("iq:") and ":rf_psychosis:" in b for b in buttons)
     assert "intake:help" in buttons and "intake:pause" in buttons
     q = (await client.get(f"/api/v1/me/{persona}/today")).json()["questionnaires"]
     assert q["enabled"] and q["intake"] == "active"
@@ -214,7 +214,7 @@ async def test_stage_one_starts_without_modules(client: AsyncClient, monkeypatch
     assert (await client.get(f"/api/v1/me/{token}/today")).json()["questionnaires"]["enabled"]
     await press()
     await press("consent:yes")
-    assert any(":phq9_1:" in b for b in await press("age:adult"))
+    assert any(":rf_psychosis:" in b for b in await press("age:adult"))
 
 
 async def test_patient_app_has_its_own_demo_personas(client: AsyncClient) -> None:

tests/test_contracts_max.py

@@ -0,0 +1,47 @@
+"""MAX stays off without credentials; enabled deployments fail closed on incomplete settings."""
+
+import pytest
+from pydantic import ValidationError
+
+from app.config import Settings
+
+
+def configured(**overrides):
+    fields = {
+        "max_enabled": True,
+        "max_bot_token": "test-only-token",
+        "max_bot_username": "test_bot",
+        "max_webhook_secret": "test-only-secret-" * 3,
+        "max_webhook_url": "https://api.example.org/api/v1/webhooks/max",
+        "max_site_url": "https://patient.example.org/#/today",
+    }
+    return Settings(_env_file=None, **(fields | overrides))
+
+
+def test_max_disabled_by_default():
+    assert not Settings(_env_file=None).max_enabled
+
+
+def test_max_secrets_are_redacted():
+    settings = configured()
+    assert "test-only-token" not in repr(settings)
+    assert "test-only-secret" not in repr(settings)
+
+
+@pytest.mark.parametrize(
+    "overrides",
+    [
+        {"max_bot_token": ""},
+        {"max_bot_username": "@test_bot"},
+        {"max_webhook_secret": "short"},
+        {"max_site_url": "http://patient.example.org"},
+        {"max_webhook_url": "http://api.example.org"},
+        {"max_webhook_url": "https://api.example.org:8443/hook"},
+        {"max_webhook_url": "https://user:password@api.example.org/hook"},
+        {"max_webhook_url": "https://api.example.org/hook#fragment"},
+        {"max_site_url": "https://patient.example.org?token=credential"},
+    ],
+)
+def test_max_rejects_incomplete_or_unsafe_settings(overrides):
+    with pytest.raises(ValidationError):
+        configured(**overrides)

tests/test_contracts_settings_privacy.py

@@ -0,0 +1,21 @@
+"""Startup validation errors must not print configuration credentials."""
+
+import pytest
+from pydantic import ValidationError
+
+from app.config import Settings
+
+
+def test_incomplete_max_configuration_does_not_expose_token():
+    with pytest.raises(ValidationError) as error:
+        Settings(_env_file=None, max_enabled=True, max_bot_token="SYNTHETIC_SECRET")
+    message = str(error.value)
+    assert "MAX_BOT_USERNAME" in message
+    assert "SYNTHETIC_SECRET" not in message and "input_value" not in message
+
+
+def test_invalid_field_does_not_expose_accidentally_pasted_secret():
+    with pytest.raises(ValidationError) as error:
+        Settings(_env_file=None, max_enabled="SYNTHETIC_SECRET")
+    assert "max_enabled" in str(error.value)
+    assert "SYNTHETIC_SECRET" not in str(error.value)

tests/test_crisis_numbers.py

@@ -0,0 +1,31 @@
+"""Crisis numbers live in one table (config/texts/crisis.yaml); every other text refers to it by `{phone:<key>}`."""
+
+import re
+from pathlib import Path
+
+import pytest
+
+from app.core.safety import CRISIS_PATH, fill_phones
+from app.llm.agent.prompts import SYSTEM_PROMPT
+
+ROOT = Path(__file__).resolve().parents[1]
+# Any phone number except the universal short emergency numbers 112 / 101–103.
+NUMBER = re.compile(r"(\+7|\b8)[\s(-]*\d{3}[\s)-]*\d{3}[\s-]*\d{2}[\s-]*\d{2}")
+
+
+def test_no_number_outside_the_crisis_table():
+    texts = [p for p in (ROOT / "config" / "texts").glob("*.yaml") if p != CRISIS_PATH]
+    code = [*(ROOT / "app").rglob("*.py"), *(ROOT / "web" / "src").rglob("*.ts*")]
+    offenders = [
+        str(p.relative_to(ROOT))
+        for p in [*texts, *code]
+        if p.name != "privacy.py"  # the PII scrubber documents the phone format with an example
+        and NUMBER.search("\n".join(line for line in p.read_text(encoding="utf-8").splitlines() if "#" not in line))
+    ]
+    assert offenders == []
+
+
+def test_references_resolve_and_unknown_keys_fail():
+    assert "989-50-50" in fill_phones("{phone:helpline}") and "989-50-50" in SYSTEM_PROMPT
+    with pytest.raises(ValueError):
+        fill_phones("{phone:no_such_line}")

tests/test_db.py

@@ -53,7 +53,15 @@ async def _tables(engine_fn: Callable[[], AsyncEngine]) -> set[str]:
 async def test_create_all_puts_tables_in_the_right_db(dbs: None) -> None:
     identity_tables = await _tables(session.identity_engine)
     clinical_tables = await _tables(session.clinical_engine)
-    assert identity_tables == {"patients", "doctors", "connect_codes"}
+    assert identity_tables == {
+        "patients",
+        "doctors",
+        "connect_codes",
+        "max_bindings",
+        "max_link_codes",
+        "max_webhook_receipts",
+        "max_deliveries",
+    }
     assert {
         "patient_profiles",
         "item_responses",

tests/test_dialog_engine.py

@@ -482,4 +482,6 @@ def test_dialog_texts_avoid_forbidden_words() -> None:
     body = "\n".join(line for line in raw.splitlines() if not line.lstrip().startswith("#"))
     for word in ("учёт", "учет", "контрол", "надзор", "диагноз:"):
         assert word not in body
-    assert "152-фз" in body and "8-800-2000-122" in body
+    assert "152-фз" in body
+    # Numbers live in one table (config/texts/crisis.yaml); the minors' stop text gets the children's line from it.
+    assert "8-800-2000-122" not in body and "8-800-2000-122" in load_dialog_texts().age_gate.minor_stop

tests/test_dialog_intake.py

@@ -13,6 +13,7 @@ from app.core import clock
 from app.core.scales import clear_cache
 from app.db import repo, session
 from app.db.bootstrap import init_db
+from app.db.clinical import Alert
 from app.db.intake import QuestionnaireNotice, QuestionnaireRecord, QuestionnaireTask
 from app.dialog.contracts import Event
 from app.dialog.engine import Engine
@@ -76,7 +77,8 @@ def answer_button(replies, choices=None):
             for b in line:
                 if b.data.startswith("iq:"):
                     item = b.data.split(":")[2]
-                    index = choices.get(item, 1 if item.startswith("cssrs_") else 0)
+                    # «Нет» by default for the safety items (C-SSRS, red flags), the first option otherwise.
+                    index = choices.get(item, 1 if item.startswith(("cssrs_", "rf_")) else 0)
                     for line2 in reply.buttons:
                         for other in line2:
                             if other.data.endswith(":" + str(index)) and other.data.startswith("iq:"):
@@ -122,17 +124,17 @@ async def test_pause_restart_and_duplicate_callbacks(released):
     old = answer_button(replies)
     await asyncio.gather(press(released, old), press(released, old))
     (row,) = await rows()
-    assert row.answers == {"phq9_1": 0}
+    assert row.answers == {"rf_psychosis": 0}
     await press(released, "intake:pause")
     restarted = Engine(gateway=LLMGateway(MockTasks()))
     replies = await press(restarted, "intake:resume")
-    assert "phq9_2" in answer_button(replies)
+    assert "rf_harm_others" in answer_button(replies)
     await press(restarted, old)
-    assert (await rows())[0].answers == {"phq9_1": 0}
+    assert (await rows())[0].answers == {"rf_psychosis": 0}
     assert all(len(b.data.encode()) <= 64 for r in replies for line in r.buttons for b in line)
 
 
-@pytest.mark.parametrize("signal", ["help", "phq", "cssrs"])
+@pytest.mark.parametrize("signal", ["help", "red_flag", "cssrs"])
 async def test_immediate_stop_preserves_partial_answers(released, signal):
     replies = await press(released, "intake:start")
     if signal == "help":
@@ -142,13 +144,45 @@ async def test_immediate_stop_preserves_partial_answers(released, signal):
         for item in ("cssrs_q1", "cssrs_q2", "cssrs_q3", "cssrs_q4"):
             replies = await press(released, answer_button(replies, {item: 0}))
     else:
-        replies = await complete_existing(released, replies, {"trauma": 1, "phq9_1": 2, "phq9_9": 1})
+        replies = await press(released, answer_button(replies, {"rf_psychosis": 0}))
     assert any(r.kind == "crisis" for r in replies)
     (row,) = await rows()
     assert row.status == "interrupted" and row.completed_at is None
     notices = await rows(QuestionnaireNotice)
     assert len(notices) == 1 and notices[0].status == "test_sink"
     assert "уведомлён" not in replies[0].text
+    # Every crisis leaves a callback task for the doctor on duty (one per patient while it is open).
+    calls = [a for a in await rows(Alert) if a.code == "post_crisis_call"]
+    assert len(calls) == 1 and calls[0].params["assignee"] == "on-duty"
+
+
+async def test_red_flag_violence_uses_its_crisis_variant(released):
+    replies = await press(released, "intake:start")
+    for _ in range(3):  # psychosis, harm to others, weapons: «Нет»
+        replies = await press(released, answer_button(replies))
+    replies = await press(released, answer_button(replies, {"rf_violence": 0}))
+    crisis = next(r for r in replies if r.kind == "crisis")
+    assert "насили" in crisis.text.lower()
+    (row,) = await rows()
+    assert row.details["stop_reason"] == "red_flag_violence"
+
+
+async def test_item9_with_a_negative_screener_is_a_flag_not_a_crisis(released):
+    # One crisis rule (ADR-013): C-SSRS was negative, so PHQ-9 item 9 is a discrepancy for the doctor.
+    choices = {f"phq9_{i}": 2 for i in range(1, 9)}
+    choices.update(trauma=1, tbi=1, psychotropics=1, phq9_9=1)
+    replies = await press(released, "intake:start")
+    for _ in range(60):
+        button = answer_button(replies, choices)
+        if button is None or any(r.kind == "safety_plan" for r in replies):
+            break
+        replies = await press(released, button)
+    assert not any(r.kind == "crisis" for r in replies)
+    assert any(r.kind == "safety_plan" for r in replies)
+    codes = {a.code for a in await rows(Alert)}
+    assert "phq9_cssrs_discrepancy" in codes and "post_crisis_call" not in codes
+    (row,) = await rows()
+    assert row.status == "complete" and "phq9_cssrs_discrepancy" in row.details["decision"]["flags"]
 
 
 async def complete_existing(e, replies, choices):
@@ -350,16 +384,24 @@ async def test_diary_morning_then_evening_with_the_ptsd_module(released):
     assert any("уже заполнен" in r.text for r in replies)
 
 
-async def test_depression_module_item9_stops_with_crisis(released, monkeypatch):
+async def test_depression_module_item9_asks_the_screener_at_once(released, monkeypatch):
     await complete_intake(released, {"trauma": 1, "tbi": 1, "psychotropics": 1})
     async with session.get_clinical_session() as s:
         await repo.upsert_profile(s, token=TOKEN, modules=["depression"])
     monkeypatch.setattr(clock, "now", lambda: NOW + timedelta(days=2))
     await run_diary(released, await press(released, "menu:checkin"))
-    replies = await run_diary(released, await press(released, "menu:checkin"), {"medication": 2, "dphq_9": 1})
-    assert any(r.kind == "crisis" for r in replies)
+    replies = await press(released, "menu:checkin")
+    for _ in range(10):
+        button = answer_button(replies, {"medication": 2, "dphq_9": 1})
+        replies = await press(released, button)
+        if ":cssrs_" in (answer_button(replies) or ""):
+            break
+    # Item 9 → the C-SSRS right away («Этап 2»): no crisis screen before the screener says the risk is high.
+    assert not any(r.kind == "crisis" for r in replies) and any("последнего ответа" in r.text for r in replies)
     evening = next(r for r in await rows() if r.kind == "diary_evening")
-    assert evening.answers["dphq_9"] == 1 and evening.status == "interrupted"
+    assert evening.answers["dphq_9"] == 1 and evening.details["stop_reason"] == "phq9_item9_cssrs"
+    replies = await complete_existing(released, replies, {"cssrs_q1": 0, "cssrs_q2": 0, "cssrs_q3": 0, "cssrs_q4": 0})
+    assert any(r.kind == "crisis" for r in replies)
 
 
 async def test_unknown_sex_goes_to_review_without_a_zone(released):
@@ -380,7 +422,7 @@ async def test_version_change_blocks_resume_and_preserves_answers(released):
     path.write_text(yaml.safe_dump(data, allow_unicode=True))
     await press(released, "intake:resume")
     (row,) = await rows()
-    assert row.status == "review_required" and row.answers == {"phq9_1": 0}
+    assert row.status == "review_required" and row.answers == {"rf_psychosis": 0}
 
 
 async def test_followup_delta_uses_comparable_complete_baseline(released):
@@ -434,6 +476,8 @@ async def test_diary_schedule_uses_moscow_date(released, monkeypatch):
 
 async def test_resumed_answer_keeps_original_period(released, monkeypatch):
     replies = await press(released, "intake:start")
+    for _ in range(5):  # the red-flag block
+        replies = await press(released, answer_button(replies))
     await press(released, answer_button(replies))
     await press(released, "intake:pause")
     monkeypatch.setattr(clock, "now", lambda: NOW + timedelta(days=1))
@@ -472,3 +516,16 @@ async def test_without_a_doctor_the_screening_defines_the_modules(released):
     assert any("не выявлено" in r.text for r in replies)
     async with session.get_clinical_session() as s:
         assert (await repo.get_profile(s, TOKEN)).modules == []
+
+
+async def test_next_day_after_a_crisis_the_app_asks_once(released, monkeypatch):
+    replies = await press(released, "intake:start")
+    await press(released, answer_button(replies, {"rf_psychosis": 0}))  # red flag → crisis
+    outbox = MemoryOutbox()
+    monkeypatch.setattr(integrations, "outbox", outbox)
+    monkeypatch.setattr(clock, "now", lambda: NOW + timedelta(hours=21))
+    await jobs.plan()
+    await jobs.plan()
+    sent = outbox.drain(TOKEN)
+    assert len(sent) == 1 and "Как вы сегодня" in sent[0].text
+    assert any(b.data == "safety_plan" for line in sent[0].buttons for b in line)

tests/test_integrations_max.py

@@ -0,0 +1,123 @@
+"""Persistent, one-time linking and queue recovery; synthetic identities only."""
+
+from datetime import timedelta
+
+import pytest
+from sqlalchemy import select
+
+from app.core import clock
+from app.db import repo, session
+from app.db.bootstrap import init_db
+from app.db.clinical import ScaleResult
+from app.db.max_notifications import MaxBinding, MaxDelivery, MaxLinkCode
+from app.integrations import max_store as store
+
+
+@pytest.fixture(autouse=True)
+async def database():
+    await session.configure(identity_url="sqlite+aiosqlite:///:memory:", clinical_url="sqlite+aiosqlite:///:memory:")
+    await init_db()
+    yield
+    await session.configure()
+
+
+async def test_codes_are_hashed_expiring_one_time_and_replaced():
+    now = clock.now()
+    async with session.get_identity_session() as s:
+        old, _ = await store.issue_code(s, "patient", now, 60)
+        code, expires = await store.issue_code(s, "patient", now, 60)
+        assert await store.code_token(s, old, now) is None
+        row = (await s.scalars(select(MaxLinkCode))).one()
+        assert row.digest != code and row.digest == store.digest(code)
+        assert await store.code_token(s, code, expires) is None
+        assert await store.bind(s, code, 100, now) == "patient"
+        assert await store.bind(s, code, 100, now) is None
+    async with session.get_identity_session() as s:
+        assert (await s.get(MaxBinding, "patient")).user_id == 100
+
+
+async def test_active_binding_cannot_be_reassigned_in_either_direction():
+    now = clock.now()
+    async with session.get_identity_session() as s:
+        code, _ = await store.issue_code(s, "one", now, 60)
+        await store.bind(s, code, 100, now)
+        code, _ = await store.issue_code(s, "two", now, 60)
+        assert await store.bind(s, code, 100, now) is None
+        assert await store.code_token(s, code, now) == "two"
+        code, _ = await store.issue_code(s, "one", now, 60)
+        assert await store.bind(s, code, 200, now) is None
+        await store.disconnect(s, "one")
+        assert await store.code_token(s, code, now) is None
+        code, _ = await store.issue_code(s, "two", now, 60)
+        assert await store.bind(s, code, 100, now) == "two"
+
+
+async def test_disconnect_cancels_pending_delivery_and_prevents_stale_ack():
+    now = clock.now()
+    async with session.get_identity_session() as s:
+        await store.enqueue(s, key="job", user_id=100, token="one", kind="notification", now=now)
+        row = await store.claim(s, now)
+    async with session.get_identity_session() as s:
+        await store.disconnect(s, "one")
+        await store.finish(s, row, state="sent", now=now)
+    async with session.get_identity_session() as s:
+        assert (await s.get(MaxDelivery, "job")).state == "cancelled"
+
+
+async def test_queue_survives_sessions_deduplicates_and_recovers_expired_lease():
+    now = clock.now()
+    async with session.get_identity_session() as s:
+        for _ in range(2):
+            await store.enqueue(s, key="job", user_id=100, kind="help", now=now)
+    async with session.get_identity_session() as s:
+        first = await store.claim(s, now)
+        assert first.attempts == 1
+    async with session.get_identity_session() as s:
+        assert await store.claim(s, now + timedelta(seconds=59)) is None
+    async with session.get_identity_session() as s:
+        second = await store.claim(s, now + timedelta(seconds=61))
+        assert second.id == first.id and second.lease != first.lease and second.attempts == 2
+    async with session.get_identity_session() as s:
+        await store.finish(s, first, state="sent", now=now)
+    async with session.get_identity_session() as s:
+        assert (await s.get(MaxDelivery, "job")).state == "sending"
+        await store.finish(s, second, state="sent", now=now)
+    async with session.get_identity_session() as s:
+        assert await store.claim(s, now + timedelta(days=1)) is None
+
+
+async def test_retry_deadline_and_attempt_limit():
+    now = clock.now()
+    async with session.get_identity_session() as s:
+        await store.enqueue(s, key="job", user_id=100, kind="help", now=now)
+    for attempt in range(store.MAX_ATTEMPTS):
+        when = now + timedelta(seconds=attempt * 120)
+        async with session.get_identity_session() as s:
+            row = await store.claim(s, when)
+        async with session.get_identity_session() as s:
+            await store.finish(s, row, state="queued", now=when, retry_seconds=120, error="http_429")
+        async with session.get_identity_session() as s:
+            assert await store.claim(s, when + timedelta(seconds=119)) is None
+    async with session.get_identity_session() as s:
+        assert await store.claim(s, now + timedelta(days=1)) is None
+    async with session.get_identity_session() as s:
+        row = await s.get(MaxDelivery, "job")
+        assert row.state == "failed" and row.attempts == store.MAX_ATTEMPTS
+
+
+async def test_completion_scan_ignores_old_and_incomplete_tests_and_recovers_without_duplicates():
+    now = clock.now()
+    async with session.get_clinical_session() as s:
+        await repo.upsert_profile(s, token="one", doctor_id="")
+        await repo.set_dialog_state(s, token="one", state="idle", data={"consent": True, "adult": True}, now=now)
+        for ts, complete in ((now - timedelta(days=1), True), (now, True), (now, False)):
+            s.add(ScaleResult(token="one", ts=ts, scale="phq9", total=0, severity="none", complete=complete))
+    async with session.get_identity_session() as s:
+        s.add(MaxBinding(token="one", user_id=100, enabled=True, connected_at=now))
+    for _ in range(2):
+        async with session.get_identity_session() as s:
+            await store.collect_completed(s, now)
+    async with session.get_identity_session() as s:
+        row = (await s.scalars(select(MaxDelivery))).one()
+        assert row.kind == "completed" and row.token == "one"
+        assert "phq9" not in row.id

tests/test_llm_agent.py

@@ -197,3 +197,75 @@ async def test_empty_final_answer_is_nudged(sertraline):
     assert ans is not None and "Алкоголь" in ans.text
     assert sent[0]["tool_choice"] == "required" and "tool_choice" not in sent[1]
     assert "сертралин" in sent[0]["messages"][0]["content"]  # patient brief in the system prompt
+
+
+async def test_region_block_string_error_degrades():
+    # Seen live from the RF server: 403 {"success": false, "error": "Access denied by security policy."}
+    client = httpx.AsyncClient(
+        transport=httpx.MockTransport(lambda r: httpx.Response(403, json={"success": False, "error": "Access denied"}))
+    )
+    provider = OpenRouterProvider(_settings(), client=client)
+    assert await agent.answer_chat(ANDREY, scrub("вопрос"), provider=provider, settings=_settings()) is None
+
+
+async def test_unexpected_provider_bug_degrades():
+    class Broken:
+        name = "broken"
+
+        async def chat(self, messages, tools):
+            raise AttributeError("boom")
+
+    assert await agent.answer_chat(ANDREY, scrub("вопрос"), provider=Broken(), settings=_settings()) is None
+
+
+# ------------------------------------------------------------------------------------------------- gigachat
+
+
+class _FakeGiga:
+    """Mimics gigachat.GigaChat.achat: first a function_call, then the final text."""
+
+    def __init__(self):
+        self.chats = []
+
+    async def achat(self, chat):
+        from types import SimpleNamespace as NS
+
+        self.chats.append(chat)
+        if len(self.chats) == 1:
+            fc = NS(name="check_drug_for_patient", arguments={"drug": "ибупрофен"})
+            msg = NS(content="", function_call=fc)
+        else:
+            msg = NS(
+                content="Ибупрофен вместе с сертралином повышает риск кровотечений. Обсудите с врачом.",
+                function_call=None,
+            )
+        return NS(choices=[NS(message=msg)], usage=NS(total_tokens=42))
+
+
+async def test_gigachat_tool_loop(sertraline):
+    from app.llm.agent.providers import GigaChatToolProvider
+
+    fake = _FakeGiga()
+    s = Settings(_env_file=None, chat_agent="gigachat", gigachat_credentials="x", chat_agent_timeout_s=5.0)
+    ans = await agent.answer_chat(
+        ANDREY, scrub("Можно ибупрофен?"), provider=GigaChatToolProvider(s, client=fake), settings=s
+    )
+    assert ans is not None and "кровотеч" in ans.text and ans.provider == "gigachat"
+    second = fake.chats[1]
+    roles = [str(m.role.value if hasattr(m.role, "value") else m.role) for m in second.messages]
+    assert roles == ["system", "user", "assistant", "function"]
+    assert second.messages[2].function_call.name == "check_drug_for_patient"
+    assert second.messages[3].name == "check_drug_for_patient"
+    assert {f.name for f in second.functions} == {
+        "search_guidelines",
+        "get_patient_record",
+        "get_drug_info",
+        "check_drug_for_patient",
+    }
+
+
+def test_build_provider_prefers_gigachat():
+    from app.llm.agent.providers import GigaChatToolProvider
+
+    s = Settings(_env_file=None, chat_agent="auto", gigachat_credentials="x", openrouter_api_key="y")
+    assert isinstance(agent.build_provider(s), GigaChatToolProvider)

tests/test_max_bot.py

@@ -0,0 +1,281 @@
+"""End-to-end server-only MAX flow, real SQLite transactions and mocked network."""
+
+from datetime import timedelta
+from unittest.mock import AsyncMock
+from urllib.parse import parse_qs, urlsplit
+
+import pytest
+from httpx import ASGITransport, AsyncClient
+from sqlalchemy import select
+
+from app.channels import max_bot
+from app.channels.max_client import MaxApiError
+from app.config import get_settings
+from app.core import clock
+from app.db import repo, session
+from app.db.bootstrap import init_db
+from app.db.clinical import ScaleResult
+from app.db.intake import QuestionnaireRecord
+from app.db.max_notifications import MaxBinding, MaxDelivery, MaxReceipt
+from app.dialog.contracts import Reply
+from app.integrations import max_store as store
+from app.integrations.base import MemoryOutbox, integrations
+from app.main import app
+
+TOKEN = "synthetic-patient"
+SECRET = "synthetic-webhook-secret-" * 2
+
+
+@pytest.fixture(autouse=True)
+async def database(monkeypatch):
+    for key, value in {
+        "MAX_ENABLED": "true",
+        "MAX_BOT_TOKEN": "fake-token",
+        "MAX_BOT_USERNAME": "test_bot",
+        "MAX_WEBHOOK_SECRET": SECRET,
+        "MAX_WEBHOOK_URL": "https://api.example.org/api/v1/webhooks/max",
+        "MAX_SITE_URL": "https://example.org",
+    }.items():
+        monkeypatch.setenv(key, value)
+    get_settings.cache_clear()
+    max_bot.texts.cache_clear()
+    await session.configure(identity_url="sqlite+aiosqlite:///:memory:", clinical_url="sqlite+aiosqlite:///:memory:")
+    await init_db()
+    async with session.get_clinical_session() as s:
+        await repo.upsert_profile(s, token=TOKEN, doctor_id="")
+        await repo.set_dialog_state(
+            s, token=TOKEN, state="idle", data={"consent": True, "adult": True}, now=clock.now()
+        )
+    yield
+    await max_bot.stop()
+    await session.configure()
+    get_settings.cache_clear()
+
+
+def event(kind="bot_started", text="", uid=100, *, stamp=1000):
+    user = {"user_id": uid, "is_bot": False, "first_name": "Synthetic"}
+    if kind == "message_created":
+        return {
+            "update_type": kind,
+            "timestamp": stamp,
+            "message": {
+                "sender": user,
+                "recipient": {"chat_type": "dialog", "chat_id": 123},
+                "body": {"mid": f"mid-{stamp}", "text": text},
+            },
+        }
+    return {"update_type": kind, "timestamp": stamp, "user": user, "chat_id": 123, "payload": text}
+
+
+async def connect():
+    async with session.get_identity_session() as s:
+        code, _ = await store.issue_code(s, TOKEN, clock.now(), 600)
+    await max_bot.handle_update(event(text=code))
+    return code
+
+
+async def test_http_connect_webhook_duplicate_notification_and_stop():
+    async with AsyncClient(transport=ASGITransport(app=app), base_url="http://test") as client:
+        auth = {"Authorization": f"Bearer {TOKEN}"}
+        linked = await client.post("/api/v1/me/notifications/max/link", headers=auth, json={"consent": True})
+        code = parse_qs(urlsplit(linked.json()["url"]).query)["start"][0]
+        headers = {"X-Max-Bot-Api-Secret": SECRET}
+        for _ in range(2):
+            assert (
+                await client.post("/api/v1/webhooks/max", headers=headers, json=event(text=code))
+            ).status_code == 200
+        assert (await client.get("/api/v1/me/notifications/max", headers=auth)).json()["connected"]
+        async with session.get_identity_session() as s:
+            assert len((await s.scalars(select(MaxReceipt))).all()) == 1
+            assert len((await s.scalars(select(MaxDelivery))).all()) == 1
+        sender = AsyncMock()
+        assert await max_bot.deliver_one(sender)
+        assert sender.send.call_args.args == (100, max_bot.texts().connected)
+        await client.post("/api/v1/webhooks/max", headers=headers, json=event("message_created", "/stop", stamp=2000))
+        assert not (await client.get("/api/v1/me/notifications/max", headers=auth)).json()["connected"]
+
+
+async def test_unbound_start_help_and_invalid_code_are_generic():
+    for e in (event(), event("message_created", "private patient text", stamp=2000), event(text="expired", stamp=3000)):
+        await max_bot.handle_update(e)
+    async with session.get_identity_session() as s:
+        rows = (await s.scalars(select(MaxDelivery))).all()
+        assert {r.kind for r in rows} == {"not_connected", "help", "invalid"}
+        assert all(r.token is None for r in rows)
+        assert not (await s.scalars(select(MaxBinding))).all()
+
+
+@pytest.mark.parametrize("kind", ["bot_stopped", "dialog_removed", "message_created"])
+async def test_stopping_cancels_pending_confirmation_and_reminders(kind):
+    await connect()
+    await max_bot.MaxOutbox(MemoryOutbox()).push(TOKEN, [Reply(text="private scheduled question")])
+    await max_bot.handle_update(event(kind, "/stop", stamp=2000))
+    async with session.get_identity_session() as s:
+        assert not (await s.get(MaxBinding, TOKEN)).enabled
+        rows = (await s.scalars(select(MaxDelivery).where(MaxDelivery.token == TOKEN))).all()
+        assert rows and all(r.state == "cancelled" for r in rows)
+    sender = AsyncMock()
+    await max_bot.deliver_one(sender)
+    assert sender.send.call_count == (1 if kind == "message_created" else 0)
+
+
+async def test_private_patient_content_stays_in_fallback_only():
+    await connect()
+    fallback = MemoryOutbox()
+    wrapper = max_bot.MaxOutbox(fallback)
+    replies = [Reply(text="SYNTHETIC confidential result 42", kind="question")]
+    await wrapper.push(TOKEN, replies)
+    await wrapper.push(TOKEN, replies)
+    assert fallback.drain(TOKEN) == replies * 2
+    async with session.get_identity_session() as s:
+        rows = (await s.scalars(select(MaxDelivery).where(MaxDelivery.kind == "notification"))).all()
+        assert len(rows) == 1
+        assert "confidential" not in repr(rows[0].__dict__)
+    sender = AsyncMock()
+    while await max_bot.deliver_one(sender):
+        pass
+    assert any(c.args[1] == max_bot.texts().notification for c in sender.send.call_args_list)
+    assert all("confidential" not in c.args[1] and TOKEN not in str(c.kwargs) for c in sender.send.call_args_list)
+
+
+async def test_revoked_consent_prevents_binding_and_delivery():
+    await connect()
+    async with session.get_clinical_session() as s:
+        await repo.set_dialog_state(
+            s, token=TOKEN, state="idle", data={"consent": False, "adult": True}, now=clock.now()
+        )
+    sender = AsyncMock()
+    await max_bot.deliver_one(sender)
+    sender.send.assert_not_called()
+    async with session.get_identity_session() as s:
+        await store.disconnect(s, TOKEN)
+        code, _ = await store.issue_code(s, TOKEN, clock.now(), 600)
+    await max_bot.handle_update(event(text=code, stamp=2000))
+    async with session.get_identity_session() as s:
+        assert not (await s.get(MaxBinding, TOKEN)).enabled
+
+
+@pytest.mark.parametrize(
+    "bad",
+    [
+        {},
+        {"update_type": "other", "timestamp": 1},
+        event() | {"timestamp": True},
+        event() | {"user": {"user_id": True, "is_bot": False}},
+        event() | {"user": {"user_id": 100, "is_bot": True}},
+        event() | {"payload": {"wrong": "type"}},
+        {"update_type": "message_created", "timestamp": 1, "message": {}},
+    ],
+)
+async def test_malformed_or_bot_events_are_ignored(bad):
+    await max_bot.handle_update(bad)
+    async with session.get_identity_session() as s:
+        assert not (await s.scalars(select(MaxReceipt))).all()
+
+
+async def test_group_cannot_claim_a_patient_link():
+    async with session.get_identity_session() as s:
+        code, _ = await store.issue_code(s, TOKEN, clock.now(), 600)
+    update = event("message_created", "/start " + code)
+    update["message"]["recipient"]["chat_type"] = "chat"
+    await max_bot.handle_update(update)
+    async with session.get_identity_session() as s:
+        assert await s.get(MaxBinding, TOKEN) is None
+        assert await store.code_token(s, code, clock.now()) == TOKEN
+
+
+async def test_429_respects_retry_deadline_and_then_succeeds(monkeypatch):
+    await max_bot.handle_update(event())
+    now = clock.now()
+    monkeypatch.setattr(clock, "now", lambda: now)
+    sender = AsyncMock()
+    sender.send.side_effect = MaxApiError("http_429", retryable=True, retry_after=120)
+    assert await max_bot.deliver_one(sender)
+    async with session.get_identity_session() as s:
+        row = (await s.scalars(select(MaxDelivery))).one()
+        assert row.state == "queued" and row.next_attempt_at == now + timedelta(seconds=120)
+    assert not await max_bot.deliver_one(sender)
+    now += timedelta(seconds=121)
+    sender.send.side_effect = None
+    assert await max_bot.deliver_one(sender)
+    async with session.get_identity_session() as s:
+        row = (await s.scalars(select(MaxDelivery))).one()
+        assert row.state == "sent" and row.attempts == 2
+
+
+async def test_permanent_error_does_not_retry():
+    await max_bot.handle_update(event())
+    sender = AsyncMock()
+    sender.send.side_effect = MaxApiError("http_403")
+    await max_bot.deliver_one(sender)
+    assert not await max_bot.deliver_one(sender)
+    async with session.get_identity_session() as s:
+        assert (await s.scalars(select(MaxDelivery))).one().state == "failed"
+
+
+@pytest.mark.parametrize("source", ["scale", "questionnaire"])
+async def test_completed_test_produces_one_neutral_notification(source):
+    await connect()
+    sender = AsyncMock()
+    await max_bot.deliver_one(sender)
+    sender.reset_mock()
+    async with session.get_clinical_session() as s:
+        now = clock.now()
+        if source == "scale":
+            s.add(ScaleResult(token=TOKEN, ts=now, scale="phq9", total=1, severity="synthetic", complete=True))
+        else:
+            s.add(
+                QuestionnaireRecord(
+                    id="synthetic-form",
+                    token=TOKEN,
+                    kind="intake",
+                    version="test",
+                    policy_version="test",
+                    started_at=now,
+                    completed_at=now,
+                    day=now.date(),
+                    status="complete",
+                    answers={},
+                    details={},
+                )
+            )
+    for _ in range(2):
+        async with session.get_identity_session() as s:
+            await store.collect_completed(s, clock.now())
+    assert await max_bot.deliver_one(sender)
+    assert not await max_bot.deliver_one(sender)
+    sender.send.assert_awaited_once_with(
+        100, max_bot.texts().completed, site_url="https://example.org", button=max_bot.texts().open_site
+    )
+
+
+async def test_private_start_command_accepts_issued_code():
+    async with session.get_identity_session() as s:
+        code, _ = await store.issue_code(s, TOKEN, clock.now(), 600)
+    await max_bot.handle_update(event("message_created", "/start " + code))
+    async with session.get_identity_session() as s:
+        assert (await s.get(MaxBinding, TOKEN)).user_id == 100
+
+
+async def test_disabled_lifecycle_never_constructs_client(monkeypatch):
+    monkeypatch.setenv("MAX_ENABLED", "false")
+    get_settings.cache_clear()
+    monkeypatch.setattr(max_bot, "MaxClient", lambda _: pytest.fail("disabled MAX must not create a network client"))
+    before = integrations.outbox
+    await max_bot.start()
+    await max_bot.handle_update(event())
+    await max_bot.stop()
+    assert integrations.outbox is before
+
+
+async def test_lifecycle_wraps_once_restores_and_closes(monkeypatch):
+    sender = AsyncMock()
+    monkeypatch.setattr(max_bot, "MaxClient", lambda _: sender)
+    before = integrations.outbox
+    await max_bot.start()
+    first = integrations.outbox
+    await max_bot.start()
+    assert integrations.outbox is first and first.fallback is before
+    await max_bot.stop()
+    assert integrations.outbox is before
+    sender.close.assert_awaited_once()

tests/test_max_client.py

@@ -0,0 +1,95 @@
+"""Wire contract with MAX, using an in-process HTTP fake (no real bot/token)."""
+
+import json
+import logging
+
+import httpx
+import pytest
+
+from app.channels.max_client import API_URL, UPDATE_TYPES, MaxApiError, MaxClient
+from app.config import Settings
+
+
+def settings():
+    return Settings(
+        _env_file=None,
+        max_enabled=True,
+        max_bot_token="synthetic-secret-token",
+        max_bot_username="synthetic_bot",
+        max_webhook_secret="synthetic-webhook-secret-" * 2,
+        max_webhook_url="https://api.example.org/api/v1/webhooks/max",
+        max_site_url="https://example.org",
+    )
+
+
+async def test_message_wire_contract_and_no_identifiers_in_logs(caplog):
+    def handler(request):
+        assert str(request.url).startswith(API_URL + "/messages?")
+        assert request.url.params["user_id"] == "1234567890123"
+        assert "access_token" not in request.url.params
+        assert request.headers["Authorization"] == "synthetic-secret-token"
+        body = json.loads(request.content)
+        assert body["text"] == "neutral reminder" and "format" not in body
+        button = body["attachments"][0]["payload"]["buttons"][0][0]
+        assert button == {"type": "link", "text": "Open", "url": "https://example.org"}
+        return httpx.Response(200, json={"message": {"body": {"mid": "synthetic-id"}}})
+
+    client = MaxClient(settings(), transport=httpx.MockTransport(handler))
+    with caplog.at_level(logging.INFO):
+        await client.send(1234567890123, "neutral reminder", site_url="https://example.org", button="Open")
+    await client.close()
+    assert "1234567890123" not in caplog.text and "synthetic-secret-token" not in caplog.text
+
+
+@pytest.mark.parametrize(
+    "status,retry", [(429, True), (500, True), (503, True), (408, True), (401, False), (403, False)]
+)
+async def test_error_codes_are_redacted_and_classified(status, retry):
+    client = MaxClient(
+        settings(),
+        transport=httpx.MockTransport(
+            lambda r: httpx.Response(
+                status, json={"message": "sensitive provider text"}, headers={"Retry-After": "120"}
+            )
+        ),
+    )
+    with pytest.raises(MaxApiError) as error:
+        await client.send(100, "neutral", site_url="https://example.org", button="Open")
+    assert error.value.retryable is retry and error.value.retry_after == 120
+    assert "sensitive" not in str(error.value)
+    await client.close()
+
+
+@pytest.mark.parametrize("body", [{"success": False, "message": "private"}, {}, {"success": True}, []])
+async def test_http_200_is_not_enough_to_mark_delivered(body):
+    client = MaxClient(settings(), transport=httpx.MockTransport(lambda r: httpx.Response(200, json=body)))
+    with pytest.raises(MaxApiError):
+        await client.send(100, "neutral", site_url="https://example.org", button="Open")
+    await client.close()
+
+
+async def test_timeout_is_retryable_without_request_details():
+    def handler(request):
+        raise httpx.ReadTimeout("private URL", request=request)
+
+    client = MaxClient(settings(), transport=httpx.MockTransport(handler))
+    with pytest.raises(MaxApiError, match="^transport$") as error:
+        await client.request("GET", "/me")
+    assert error.value.retryable
+    await client.close()
+
+
+async def test_subscription_includes_secret_and_exact_event_types():
+    def handler(request):
+        assert request.url.path == "/subscriptions"
+        body = json.loads(request.content)
+        assert body == {
+            "url": settings().max_webhook_url,
+            "update_types": UPDATE_TYPES,
+            "secret": settings().max_webhook_secret.get_secret_value(),
+        }
+        return httpx.Response(200, json={"success": True})
+
+    client = MaxClient(settings(), transport=httpx.MockTransport(handler))
+    await client.subscribe(settings())
+    await client.close()

tests/test_max_setup.py

@@ -0,0 +1,51 @@
+"""Operator tools do not send messages or expose credentials."""
+
+from unittest.mock import AsyncMock
+
+import pytest
+
+from app.channels import max_setup
+from app.channels.max_client import MaxApiError
+from app.config import Settings
+
+
+@pytest.fixture
+def client(monkeypatch):
+    settings = Settings(_env_file=None, max_bot_username="test_bot", max_webhook_url="https://api.example.org/hook")
+    sender = AsyncMock()
+    sender.request.return_value = {"is_bot": True, "username": "test_bot"}
+    monkeypatch.setattr(max_setup, "Settings", lambda **kwargs: settings)
+    monkeypatch.setattr(max_setup, "MaxClient", lambda cfg: sender)
+    return sender
+
+
+async def test_check_only_reads_bot_identity(client):
+    await max_setup.run("check")
+    client.request.assert_awaited_once_with("GET", "/me")
+    client.subscribe.assert_not_called()
+    client.send.assert_not_called()
+    client.close.assert_awaited_once()
+
+
+async def test_subscribe_is_explicit_and_checks_bot_first(client):
+    await max_setup.run("subscribe")
+    client.subscribe.assert_awaited_once()
+    client.send.assert_not_called()
+
+
+async def test_mismatched_bot_does_not_change_webhooks(client):
+    client.request.return_value = {"is_bot": True, "username": "another_bot"}
+    with pytest.raises(MaxApiError, match="bot_username_mismatch"):
+        await max_setup.run("subscribe")
+    client.subscribe.assert_not_called()
+    client.close.assert_awaited_once()
+
+
+async def test_status_checks_exact_configured_webhook(client):
+    client.request.side_effect = [
+        {"is_bot": True, "username": "test_bot"},
+        {"subscriptions": [{"url": "https://elsewhere.example.org"}]},
+    ]
+    with pytest.raises(MaxApiError, match="webhook_missing"):
+        await max_setup.run("status")
+    client.subscribe.assert_not_called()

tests/test_questionnaire.py

@@ -172,12 +172,16 @@ def test_unapproved_policy_never_continues_even_a_negative_screen():
 def test_immediate_safety_preempts_unfinished_or_invalid_unrelated_scales():
     for overrides in [
         dict(help_now=True, cssrs={"broken": "data"}),
-        dict(phq9={"phq9_9": 1}),
+        dict(phq9={"phq9_9": 1}, cssrs={}),  # item 9 before the screener is complete
         dict(cssrs={"q4": 1}, alcohol={"bad": 50}),
     ]:
         assert intake(policy=load_policy(), **overrides).status == "crisis"
+
+
+def test_item9_with_a_negative_screener_is_a_discrepancy_flag_not_a_crisis():
+    # One crisis rule (ADR-013): the crisis screen opens at a high C-SSRS risk only.
     r = intake(phq9={"phq9_9": 1})
-    assert "phq9_cssrs_discrepancy" in r.flags
+    assert r.status != "crisis" and {"phq9_item9_positive", "phq9_cssrs_discrepancy"} <= set(r.flags)
 
 
 def test_physician_must_choose_between_stop_and_graded():
@@ -208,7 +212,8 @@ def test_phq2_and_trauma_expansion_do_not_turn_missing_into_negative():
         (30, "self_help"),
         (31, "psychiatrist_or_psychotherapist"),
         (49, "psychiatrist_or_psychotherapist"),
-        (50, "priority_psychiatrist"),
+        (50, "psychiatrist_or_psychotherapist"),
+        (80, "psychiatrist_or_psychotherapist"),
     ],
 )
 def test_pdf_pcl_boundaries_are_distinct_from_legacy_33(total, route):

tests/test_rules.py

@@ -155,7 +155,9 @@ def test_severe_totals(scale: str, total: int, code: str, fires: bool) -> None:
     acts = evaluate(s)
     assert (code in codes(acts)) is fires
     if fires:
-        assert next(a for a in acts if a.code == code).level == AlertLevel.HIGH
+        # PCL-5 alone is a planned specialist review, not a priority (clinical review 2026-10-04).
+        expected = AlertLevel.MODERATE if scale == "pcl5" else AlertLevel.HIGH
+        assert next(a for a in acts if a.code == code).level == expected
 
 
 @pytest.mark.parametrize(

tests/test_services_monitoring.py

@@ -178,6 +178,7 @@ async def test_andrey_13_days(db: MemoryNotifier) -> None:
         "sleep_lt4_3n",
         "alcohol_3d",
         "phq9_item9",  # same evaluation: YAML order
+        "post_crisis_call",  # the crisis leaves a callback task for the doctor on duty
         "phq9_rise",
     ]
     assert len(crisis_audit) == 1 and crisis_audit[0].token == TOKEN and crisis_audit[0].actor == "system"
@@ -260,7 +261,7 @@ async def test_notifier_failure_keeps_alert(db: MemoryNotifier, monkeypatch: pyt
     await scale("pcl5", 55)
     await monitoring.RuleMonitoring().after_data_change(TOKEN)
     async with session.get_clinical_session() as s:
-        assert [(a.code, a.level) for a in await repo.list_alerts(s, token=TOKEN)] == [("pcl5_severe", "high")]
+        assert [(a.code, a.level) for a in await repo.list_alerts(s, token=TOKEN)] == [("pcl5_severe", "moderate")]
     assert await color() == "yellow"
 
 

web/public/favicon.svg

@@ -1 +1 @@
-<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"><rect width="32" height="32" rx="6" fill="#0a4da2"/><path d="M13 7h6v6h6v6h-6v6h-6v-6H7v-6h6z" fill="#fff"/></svg>
+<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"><rect width="32" height="32" rx="9" fill="#285e4e"/><path d="M16 8v16M8 16h16" stroke="#fff" stroke-width="2" stroke-linecap="round"/></svg>

web/src/components/AppShell.tsx

@@ -3,13 +3,14 @@ import { Link, NavLink } from "react-router-dom";
 
 import { ru } from "../content/ru";
 import { useDialog } from "../dialog/DialogContext";
+import { useSession } from "../session/SessionContext";
 import { HotlineCard, useHelp } from "./HelpSheet";
 import { Icon, LogoMark, type IconName } from "./Icon";
 
 /*
- * Layout from docs/mock (series 2).
+ * Shared patient workspace, following the approved doctor dashboard.
  *  phone:   content → «Экстренная помощь» block → bottom tab bar (signed in)
- *  desktop: navy sidebar | content | right rail (optional `aside` + emergency panel)
+ *  desktop: white sidebar | workspace header | content + emergency panel
  *  bare:    one centred column on every width (questionnaires)
  */
 
@@ -87,6 +88,10 @@ function Sidebar({ signedIn }: { signedIn: boolean }) {
           </li>
         </ul>
       )}
+      <div className="sidebar__note">
+        <strong>{ru.product.supportTitle}</strong>
+        <span>{ru.product.supportText}</span>
+      </div>
     </nav>
   );
 }
@@ -122,6 +127,24 @@ function Rail({ aside }: { aside?: ReactNode }) {
   );
 }
 
+function WorkspaceHeader({ signedIn, bare = false }: { signedIn: boolean; bare?: boolean }) {
+  const { session } = useSession();
+  return (
+    <header className={`workspace${bare ? " workspace--bare" : ""}`}>
+      <div className="workspace__brand">
+        <LogoMark size={30} />
+        <span>{bare ? ru.product.name : signedIn ? ru.product.workspace : ru.nav.signIn}</span>
+      </div>
+      {signedIn && !bare ? (
+        <Link className="workspace__profile" to="/profile">
+          <span className="avatar"><Icon name="user" size={18} /></span>
+          <span>{session?.displayName || ru.nav.profile}</span>
+        </Link>
+      ) : <span className="workspace__tag">{ru.product.tagline}</span>}
+    </header>
+  );
+}
+
 export function AppShell({
   children,
   signedIn = true,
@@ -144,6 +167,7 @@ export function AppShell({
     return (
       <div className="app app--bare">
         <div className="app__main">
+          <WorkspaceHeader signedIn={signedIn} bare />
           <main className="screen" id="main">
             {children}
             {sos && <EmergencyBlock />}
@@ -155,6 +179,7 @@ export function AppShell({
     <div className={`app${signedIn && !focus ? " app--tabs" : ""}`}>
       <Sidebar signedIn={signedIn} />
       <div className="app__main">
+        <WorkspaceHeader signedIn={signedIn} />
         <main className="screen" id="main">
           {children}
           {sos && <EmergencyBlock />}

web/src/components/Icon.tsx

@@ -163,8 +163,8 @@ export function Icon({ name, size = 22, label }: { name: IconName; size?: number
 export function LogoMark({ size = 32 }: { size?: number }) {
   return (
     <svg width={size} height={size} viewBox="0 0 32 32" aria-hidden="true" focusable="false">
-      <rect width="32" height="32" rx="9" fill="var(--c-teal)" />
-      <path d="M13 7h6v6h6v6h-6v6h-6v-6H7v-6h6z" fill="#fff" />
+      <rect width="32" height="32" rx="9" fill="var(--c-primary)" />
+      <path d="M16 8v16M8 16h16" stroke="#fff" strokeWidth="2" strokeLinecap="round" />
     </svg>
   );
 }

web/src/content/ru.ts

@@ -6,6 +6,9 @@ export const ru = {
   product: {
     name: "Сопровождение пациента",
     tagline: "между визитами к врачу",
+    workspace: "Личный кабинет",
+    supportTitle: "Рядом между визитами",
+    supportText: "Наблюдение за самочувствием и поддержка назначенного лечения.",
   },
   nav: {
     today: "Сегодня",
@@ -201,6 +204,7 @@ export const ru = {
     toIntake: "Пройти первичный опрос",
   },
   flow: {
+    home: "На главный экран",
     question: (n: number, total: number) => `Вопрос ${n} из ${total}`,
     period: "За последний месяц",
     textPlaceholder: "Напишите несколько слов",

web/src/main.tsx

@@ -1,7 +1,3 @@
-import "@fontsource/golos-text/400.css";
-import "@fontsource/golos-text/500.css";
-import "@fontsource/golos-text/600.css";
-import "@fontsource/golos-text/700.css";
 import "./theme/tokens.css";
 import "./theme/global.css";
 

web/src/screens/Flow.tsx

@@ -265,7 +265,7 @@ function FreeText({
             {skip.label}
           </button>
         ) : (
-          <button type="button" className="btn btn--ghost" onClick={onExit}>
+          <button type="button" className="btn btn--ghost" disabled={busy} onClick={onExit}>
             {ru.flow.exit}
           </button>
         )}
@@ -362,6 +362,7 @@ function SurveyAct({
   press,
   say,
   onPause,
+  onHome,
 }: {
   step: Survey;
   stepKey: string;
@@ -369,6 +370,7 @@ function SurveyAct({
   press: (b: DialogButton) => void;
   say: (text: string) => void;
   onPause: (b: DialogButton) => void;
+  onHome: () => void;
 }) {
   let answer: ReactNode;
   switch (step.input) {
@@ -381,7 +383,7 @@ function SurveyAct({
       break;
     case "text":
       answer = (
-        <FreeText key={stepKey} skip={step.skip} busy={busy} onSend={say} onSkip={press} onExit={() => undefined} />
+        <FreeText key={stepKey} skip={step.skip} busy={busy} onSend={say} onSkip={press} onExit={onHome} />
       );
       break;
     default:
@@ -522,17 +524,6 @@ export function Flow() {
     navigate("/today", { replace: true });
   }, [step, stepKey, navigate, toast]);
 
-  // Questionnaire: answers are saved on the server per question, and there is no going back to change one.
-  // The browser «back» is absorbed by a duplicate history entry of this same screen.
-  const testing = step?.kind === "survey" || step?.kind === "choice" || step?.kind === "consent";
-  useEffect(() => {
-    if (!testing) return;
-    window.history.pushState(null, "", window.location.href);
-    const stay = () => window.history.pushState(null, "", window.location.href);
-    window.addEventListener("popstate", stay);
-    return () => window.removeEventListener("popstate", stay);
-  }, [testing]);
-
   const press = (b: DialogButton) => void dialog.send({ type: "button", button: b.data }, b.label);
   // «Продолжить позже»: answers are already saved on the server — pause and go straight home, no confirmation.
   const pause = (b: DialogButton) =>
@@ -588,7 +579,7 @@ export function Flow() {
       ) : item ? (
         <Progress n={item.index} total={item.total} adaptive={item.adaptive} />
       ) : null;
-    const top = <TopBar onBack={testing ? undefined : home}>{progress}</TopBar>;
+    const top = progress ? <TopBar>{progress}</TopBar> : null;
     // Phone: one column. Desktop: question and context on the left, answers and actions on the right.
     let lead: ReactNode;
     let act: ReactNode;
@@ -702,7 +693,7 @@ export function Flow() {
         break;
       case "survey":
         lead = <SurveyLead step={step} catalog={catalog} />;
-        act = <SurveyAct step={step} stepKey={stepKey} busy={dialog.busy} press={press} say={say} onPause={pause} />;
+        act = <SurveyAct step={step} stepKey={stepKey} busy={dialog.busy} press={press} say={say} onPause={pause} onHome={home} />;
         break;
       case "choice":
         lead = <Head title={step.title} lead={step.lead} />;
@@ -725,6 +716,14 @@ export function Flow() {
 
   return (
     <AppShell focus bare sos={step?.kind !== "crisis"}>
+      <nav className="flow-nav" aria-label={ru.flow.home}>
+        {/* Leaving does not send an answer or clear pending: Today can reopen this same question.
+            Wait for an in-flight answer before leaving so its result has reached the shared dialog. */}
+        <button type="button" className="btn btn--ghost btn--auto" disabled={dialog.busy} onClick={home}>
+          <Icon name="home" size={20} />
+          {ru.flow.home}
+        </button>
+      </nav>
       {content}
     </AppShell>
   );

web/src/theme/tokens.css

@@ -1,45 +1,45 @@
 /*
- * Design tokens — single source of colours, type and spacing (docs/mock, series 2).
+ * Shared visual language with dashboard/theme.py and the approved doctor workspace.
  * Capacitor wraps this same bundle; a React Native port maps these 1:1 to a theme object.
  */
 :root {
   /* Ink & surfaces */
-  --c-navy: #0f2747; /* primary buttons, headings, desktop sidebar */
-  --c-navy-hover: #0a1d37;
-  --c-navy-soft: #e8eef6;
-  --c-text: #13294b;
-  --c-text-2: #4d5d73;
-  --c-text-3: #7a889b;
-  --c-page: #ffffff;
-  --c-page-desk: #f4f7fb; /* desktop canvas behind white panels */
+  --c-primary: #285e4e; /* primary buttons and active navigation */
+  --c-primary-hover: #204b3e;
+  --c-primary-soft: #edf3ee;
+  --c-text: #213b38;
+  --c-text-2: #526660;
+  --c-text-3: #63736f;
+  --c-page: #f6f7f3;
+  --c-page-desk: #f6f7f3; /* desktop canvas behind white panels */
   --c-surface: #ffffff;
-  --c-tile: #f3f7fb; /* soft card fill */
-  --c-border: #e2e9f1;
-  --c-border-strong: #c9d4e1;
+  --c-tile: #f4f6f2; /* soft card fill */
+  --c-border: #e1e7e3;
+  --c-border-strong: #b4c6ba;
 
-  /* Selection & positive: teal */
-  --c-teal: #17a08f;
-  --c-teal-strong: #0e7e71;
-  --c-teal-soft: #e3f5f2;
+  /* Selection & positive */
+  --c-teal: #527f61;
+  --c-teal-strong: #38634b;
+  --c-teal-soft: #eef4ee;
 
-  /* Info: blue */
-  --c-blue: #2f7fdb;
-  --c-blue-soft: #eaf3fd;
+  /* Informational surfaces */
+  --c-blue: #38634b;
+  --c-blue-soft: #edf3ee;
 
   /* Help & crisis: red */
-  --c-red: #e2383b;
-  --c-red-strong: #c62b2e;
-  --c-red-soft: #fdeded;
-  --c-red-line: #f7d3d3;
+  --c-red: #a83236;
+  --c-red-strong: #a83236;
+  --c-red-soft: #faeeee;
+  --c-red-line: #e7cbcb;
 
   /* Warning */
-  --c-amber: #e69a12;
-  --c-amber-soft: #fff4dd;
+  --c-amber: #805714;
+  --c-amber-soft: #fbf3e4;
 
-  --c-focus: #2f7fdb;
+  --c-focus: #598d7a;
 
-  /* Type: Golos Text (OFL), bundled locally — works offline. */
-  --font: "Golos Text", system-ui, -apple-system, "Segoe UI", sans-serif;
+  /* Same offline system stack as the doctor workspace. */
+  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
   --fs-12: 0.75rem;
   --fs-13: 0.8125rem;
   --fs-14: 0.875rem;
@@ -63,14 +63,14 @@
   --s-12: 48px;
 
   /* Radii: tiles > buttons > chips */
-  --r-tile: 16px;
-  --r-btn: 12px;
-  --r-chip: 999px;
+  --r-tile: 12px;
+  --r-btn: 8px;
+  --r-chip: 5px;
 
   --tap: 52px;
   --nav-h: 64px;
-  --sidebar-w: 232px;
-  --rail-w: 300px;
+  --sidebar-w: 228px;
+  --rail-w: 264px;
 
   --safe-top: env(safe-area-inset-top, 0px);
   --safe-bottom: env(safe-area-inset-bottom, 0px);