- An acked crisis is not raised again for the same signal: re-raised only if a newer triggering scale exists
(seen live: AUDIT-C 0/0/0 re-fired the acked PHQ-9 item 9 crisis).
- In an open crisis every non-acute message gets a reply (agent for questions, support otherwise) plus
emergency contacts; acute messages still get the fixed script.
- Questions and medicine mentions without «?» are answered mid-questionnaire; free-text steps (check-in,
side effects, question states) keep parsing their input.
Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
