fix(clinical): red flags, one crisis rule, callback after a crisis, one table of numbers

Clinical review of the questionnaires (ADR-013):
- Red-flag block first in stage 1 (config/instruments/red_flags.yaml); any «Да» stops the
  questionnaire with an acute alert and the help screen of its category.
- One crisis rule: the crisis screen opens at a HIGH C-SSRS risk only; moderate stops and goes
  to a psychiatrist (24 h as a guide), low is a flag with the safety plan. PHQ-9 item 9 with a
  negative screener is a discrepancy flag; without a completed screener it asks the C-SSRS at once.
  config/questionnaire.yaml: cssrs_positive_policy graded (C01).
- Every crisis leaves a callback task for the doctor on duty (post_crisis_call, one per patient)
  and the app asks how the person is the next day, the safety plan one tap away.
- Routing: risk and flags first, scales second; PCL-5 >= 50 no longer means a priority
  appointment (pcl5_severe is moderate on the dashboard too).
- Crisis numbers live only in config/texts/crisis.yaml; texts and the agent prompt refer to them
  via {phone:<key>}. Fixes the children's helpline offered to adults by the chat agent.

Refs #92

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
This commit is contained in:
2026-10-04 16:21:16 +03:00
co-authored by Claude Opus 5.5
parent bde6ec6855
commit 44814b7293
29 changed files with 365 additions and 56 deletions
+66 -6
View File
@@ -14,6 +14,7 @@ from app.core.intake_questions import (
diary_questions,
group_answers,
next_intake,
red_flag_category,
scale_question,
texts,
)
@@ -27,6 +28,7 @@ from app.dialog.contracts import Button, Event, Reply
from app.dialog.crisis import crisis_open, open_crisis
from app.dialog.fsm import Step, on_enter, state, trigger
from app.services import questionnaire as service
from app.services.followup import schedule_post_crisis_call
def allowed(ctx):
@@ -105,6 +107,7 @@ async def urgent(ctx, row=None, *, code="help_now", categories=None):
level=AlertLevel.ACUTE,
params={"record_id": row.id if row else None, "flags": flags},
)
await schedule_post_crisis_call(ctx.session, ctx.token, ctx.now, source="questionnaire:" + code)
step = open_crisis(ctx, categories or [], source="questionnaire:" + code)
step.data["questionnaire_record"] = None
step.data["intake_review_required"] = True
@@ -113,6 +116,41 @@ async def urgent(ctx, row=None, *, code="help_now", categories=None):
return step
async def item9_discrepancy(ctx, row):
profile = await ctx.profile()
if profile:
profile.enhanced_monitoring = True
await service.alert(
ctx.session,
ctx.token,
row.id + ":phq9_cssrs_discrepancy",
"phq9_cssrs_discrepancy",
ctx.now,
level=AlertLevel.HIGH,
params={"record_id": row.id},
)
row.details = {**row.details, "item9_flagged": True}
async def item9_assessment(ctx, row):
"""Thoughts of death in PHQ-9 item 9 → the C-SSRS screener at once; the screener's level decides (graded)."""
await service.alert(
ctx.session,
ctx.token,
row.id + ":item9_assessment",
"phq9_item9_cssrs",
ctx.now,
level=AlertLevel.HIGH,
params={"record_id": row.id},
)
await service.finish(ctx, row, "complete", extra={"stop_reason": "phq9_item9_cssrs"})
profile = await ctx.profile()
if profile:
profile.enhanced_monitoring = True
task = await service.queue_task(ctx.session, ctx.token, "cssrs_since_contact", row.id + ":cssrs", ctx.now)
return await start(ctx, "cssrs_since_contact", task)
async def manual_review(ctx, row, code):
await service.finish(ctx, row, "review_required", extra={"stop_reason": code})
await service.alert(
@@ -135,9 +173,24 @@ async def advance(ctx, row):
a = row.answers
c = score_cssrs_recent(cssrs_answers(a))
policy = load_policy()
# PHQ-9 item 9 ≥1 — in the full scale or in the depression module of the diary — stops at once (stage 1 rule).
if a.get("phq9_9", 0) > 0 or a.get("dphq_9", 0) > 0 or c.risk_lower_bound == "high":
# Red flags (asked first): any «Да» stops the questionnaire with the help screen of its category.
for item_id, value in a.items():
if item_id.startswith("rf_") and value == 1:
category = red_flag_category(item_id)
return await urgent(ctx, row, code="red_flag_" + item_id[3:], categories=[category] if category else [])
# One crisis rule for the whole app (ADR-013): the crisis screen opens at a HIGH C-SSRS risk only. Moderate →
# stop + psychiatrist (about 24 h); low → flag, safety plan, continue.
if c.risk_lower_bound == "high":
return await urgent(ctx, row, code="suicide_signal")
if a.get("dphq_9", 0) > 0 and row.kind in DIARY_KINDS:
# Diary depression module, item 9 ≥1 → the C-SSRS right away («Этап 2»); its risk level decides.
return await item9_assessment(ctx, row)
if a.get("phq9_9", 0) > 0 and not c.complete:
# Item 9 without a completed screener (only in a scheduled PHQ-9): assess the risk right away.
return await item9_assessment(ctx, row)
if a.get("phq9_9", 0) > 0 and not row.details.get("item9_flagged"):
# Item 9 ≥1 with a negative / low C-SSRS = discrepancy (routing table): flag to the doctor, safety plan.
await item9_discrepancy(ctx, row)
if c.positive and policy.cssrs_positive_policy == "stop_any":
return await urgent(ctx, row, code="cssrs_positive")
if c.conflicts:
@@ -165,7 +218,7 @@ async def advance(ctx, row):
return await manual_review(ctx, row, "answer_conflict")
if q:
replies = [question_reply(row, q)]
if c.complete and c.risk == "low" and not row.details.get("plan_shown"):
if ((c.complete and c.risk == "low") or row.details.get("item9_flagged")) and not row.details.get("plan_shown"):
from app.dialog.actions import safety_plan_reply
replies.insert(0, await safety_plan_reply(ctx))
@@ -225,11 +278,12 @@ async def advance(ctx, row):
if row.kind in ("phq9", "pcl5"):
sid = row.kind
total = extra["totals"][sid]["total"]
priority = getattr(policy, sid + "_priority_at")
# Only PHQ-9 has a priority threshold; PCL-5 alone never makes an appointment a priority.
priority = getattr(policy, sid + "_priority_at", None)
specialist = getattr(policy, sid + "_specialist_at")
extra["route"] = (
"priority_psychiatrist"
if total >= priority
if priority is not None and total >= priority
else ("psychiatrist_or_psychotherapist" if total >= specialist else "review_with_treating_clinician")
)
earlier = [
@@ -284,7 +338,13 @@ async def advance(ctx, row):
return step
from app.dialog.flows.core import menu_reply
return Step(replies=[menu_reply(ctx, shown)], next_state="idle", data={"questionnaire_record": None})
replies = [menu_reply(ctx, shown)]
if ((c.complete and c.risk == "low") or row.details.get("item9_flagged")) and not row.details.get("plan_shown"):
# The safety plan is never skipped because the risk signal came with the last question.
from app.dialog.actions import safety_plan_reply
replies.insert(0, await safety_plan_reply(ctx))
return Step(replies=replies, next_state="idle", data={"questionnaire_record": None})
# Diary flags that bring a full scale forward («Этап 2», p.4).
+3 -1
View File
@@ -7,6 +7,7 @@ import yaml
from pydantic import BaseModel, ConfigDict, Field
from app.config import get_settings
from app.core.safety import fill_phones
class _Strict(BaseModel):
@@ -91,6 +92,7 @@ class ReachOutTexts(_Strict):
silence: str
missed_doses: str
default: str
after_crisis: str
class VisitTexts(_Strict):
@@ -120,4 +122,4 @@ def dialog_texts_path() -> Path:
@lru_cache
def load_dialog_texts(path: Path | None = None) -> DialogTexts:
path = path or dialog_texts_path()
return DialogTexts.model_validate(yaml.safe_load(path.read_text(encoding="utf-8")))
return DialogTexts.model_validate(yaml.safe_load(fill_phones(path.read_text(encoding="utf-8"))))